Cashier

**About Jaya Grocer**

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

**Our Vision**:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

**Our Mission**:

- Provide a diverse variety of High Quality and Fresh Produce
- Offer attractive Best Value Pricing
- Ensure customers have the Best Shopping Experience
- To grow the business through successful Collaboration and Partnerships
- Practice the Values of Jaya Grocer every single day

**Our Values**:

- Teamwork
- Trust
- Integrity
- Customer Satisfaction
- Growth

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and able to contribute towards our goals, join us

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**JOB SUMMARY**

Responsible to handle all transaction with customers accurately and efficiently include receiving payments, issuing receipts and keep track of all cash and credit transactions. Ensure all transactions run smoothly and maximize customer satisfaction. Provide basic customer service with polite manner

**ROLES & RESPONSIBILITIES**
- Manage transactions with customer using POS system.
- Scan goods and ensure pricing is accurate.
- Collect customer payments either in cash, by credit card or debit card payment as per company SOP.
- Ensure safety, cleanliness and hygiene at the cashiering area according to company standards.
- Greet customers when entering and leaving cashier counter.
- Maintain good hygiene, proper grooming and pleasant decorum throughout the day.
- Informs superior of any customer’s complaints.
- Respond effectively to emergency situations such as power/electrical failure, fire and robbery as and when required.
- Ensure that all cash and relevant documents are correctly handed over to the Assistant Chief Cashier / Chief Cashier (_as per cashier SOP_).
- Be always ready to provide assistant to customers.
- Pro-active support and work in a team to smoothen the cashier operation.
- Perform any other duties in general operational functions and ad-hoc assignments

**Salary**: RM1,500.00 - RM2,050.00 per month

Shift:

- Morning shift