QA Analyst

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Real Time Analyst- We are looking for someone with any or some of the following experiences, in a BPO setting: - Real-time management and/or real-time analytics (6mo minimum) -...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Native Chinese Sr Quality Analyst - Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other Reports results of...

**Job Summary**: The Quality Assurance (QA) Analyst will conduct testing on software, websites, and other technical products to identify and resolve bugs, defects, and other potential issues. **Duties/Responsibilities**: - Reviews design specifications to understand the scope, requirements, and function of the software product. - Identifies appropriate...

**Job Title: System QA Analyst** **What is your mission?** The System QA Analyst will join a regional team overseeing the deployment of systems that support both TDCX and its global clients, some of the biggest names in technology, digital advertising, e-commerce, travel and hospitality, automotive, consumer electronics, and fintech. You are also required...

**Hi all** **We are** an intelligent marketplace platform for CXOs and CXO-2 Level Management and Technology Experts. We are working with global consulting firms, mid and large enterprises across Asia and Middle East to fulfill their expert needs for short-term, part-time, interim and turnkey assignments. One of our clients, a reputed MNC that offers...

**Role**:QA Analyst **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: senior quality associate Native Chinese - Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other Reports results of...

Quality Audit - Conduct audits on tasks processed by agents based on pre-defined sample and Policies/SOP requirements. - Calibration - Identify improvement opportunity in Policies based on agent errors and common misunderstandings. Set up and manage calibration sessions with Client POCs to close gaps and improve Policy contents and agent's knowledge. -...

Perform daily audit on internal system. - Provide analysis of errors and feedback to respective team. - Handle appeal cases from moderators - Work with Internal Training Team to align Policy understanding of QA and moderation teams. - Provide support on Policy/Quality related questions on ad-hoc basis. - Work with respective leads (TL/SME) in guiding new...

Quality Assurance Analyst We are seeking a talented and motivated **QA Analyst** with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating...

We are seeking a talented and motivated **QA Analyst **with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with developers to resolve...

**Experience: 3-5 years of experience in software quality assurance, with at least 2 years in a Lead role within the insurance domain.** **Skills**: - Strong knowledge of insurance industry processes, products, and regulations. - Proficiency in QA methodologies, tools, and processes, with experience in both manual and automated testing. - Experience with...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

**Short Description**: We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

Quality Assurance Analyst Duties - Work as QA Engineer in a distributed team with other QA Engineers. - Work with cross-functional teams. - Integrate with the QA standards and guidelines of the team. - Take part in daily meetings, groomings, retrospectives (agile) and up with the work of the team. - Identifying gaps/dependencies in the requirements in the...

**Responsibilities**: - Provides research analyst support. - Identifies and defines the objective of an assigned marketing research project; determines the best methods to use to meet those objectives. - Researches and compiles data related to current product market, customer demographics and interest, and factors influencing product demand; analyzes...

**Position**: SAP Functional Business Analyst **Location**: Malaysia NextLabs, a Silicon Valley technology company, is offering an exciting opportunity for SAP Functional Business Analysts to participate in developing and deploying next generation information management products. NextLabs is looking for a highly motivated SAP Functional Business Analyst who...

**Position**: SAP Functional Business Analyst NextLabs, a Silicon Valley technology company, is offering an exciting opportunity for SAP Functional Business Analysts to participate in developing and deploying next generation information management products. NextLabs is looking for a highly motivated SAP Functional Business Analyst who is passionate about...

Key Responsibilities: - Understand business/functional requirements and translate them into test cases. - Perform software testing related to the enhancement and/or development tasks to support project delivery, product support and/or development activities. - Collaborate with Product, PM, SD, Support team on software verification and test activities. -...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...