Reservation & Customer Service Administrator

2. Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various outlets operations. 3. Assist to make all outlets reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures. 4. Coordinate with event department and manage...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

**Additional Information** Malaysian Only. **Job Number** 24068570 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...

**Job Number** 23126057 **Job Category** Sales & Marketing **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with the soliciting and managing of...

**Responsibilities**: - Reservation Executive provide initial service to customers, sell room, booking room and fit the reservation offer to customers' queries and needs.**Benefits**: - EPF - SOCSO - Annual Leave

**Responsibilities**: Job Description JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximi Job Description JOB SUMMARY Responsible for soliciting and managing of reservations...

**Responsibilities**: - RM500 - to - RM5000Benefits

Summary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...

The Reservations Supervisor will ensure the smooth and effective operation of the Reservations Department and make sure the reservations team exceeds all professional standards and delivers the required level of service. He or she will be assisting the Reservations Manager in ensuring maximum guest satisfaction, average rate and...

**Requirements** - Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career - Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position - Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia (Optional) - Good follow up...

Reservation Executive provide initial service to customers, sell room, booking room and fit the reservation offer to customers' queries and needs. The AccorHotels Group values employees’ work and implication in the Group; every year a worldwide programme of employee recognition rewards and pays tribute to employees who have best represented the Group’s...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

1. Handling And Managing Reservations Process Through Various Communication Platforms. 2. Handle Inquiries And Obtain Correct Information Regarding Details Of Reservation. 3. Confirm And Process Reservation Requests. 4. Ensure All Information Pertaining To Reservations Are Properly Taken And Entered Into The System. 5. Correspondence With Different Airlines...

**Job Requirements**: - Diploma or Degree holder in Hotel Management or any other equivalent. - Customer oriented with strong leadership skill. - Good interpersonal and communication skill. - Team Player and must be self-motivated and result oriented. - Computer literate and able to work independently. - Committed, dedicated and high job...

Summary Administration - Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times. - Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel. - Establishes an efficient trace File to ensure that all business booked is properly tracked. - Assists...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Job Number** 23122644 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...

**Additional Information** (Malaysian Only) **Job Number** 23193864 **Job Category** Reservations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...

**Additional Information** Malaysian Only **Job Number** 24154670 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...

**Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...