Osca Auditor

6 months ago


Petaling Jaya, Malaysia Secret Recipe Cakes & Cafe Sdn Bhd Full time

**Benefits**
- Reputable company
- EPF, SOCSO and EIS contribution
- Group Personal Accident Protection
- Group Hospitalization Scheme
- Outpatient Treatment
- Dental Subsidy
- Annual leave
- Miscellaneous leaves (i.e. Compassionate, Wedding, Examination, Calamity etc)
- Compassionate Token
- Birthday Gift
- Wedding Cake
- Staff Purchase Discount
- Parking Subsidy

**Job Requirements**
- Required language(s): Bahasa Malaysia, English
- At least 1-2 year(s) of working experience in quality compliance is required for this position.
- Applicants must be **willing to travel for work.**:

- Full-Time position(s) available.

**Job Descriptions**
- Conduct audits in outlet to assess the compliance of SOP of kitchen operation, cake, pastry & tart counter, bar operation and floor service.
- Generate report and feedback to relevant parties on a timely manner.
- To present findings and suggestions for improvement to the operation team and trainers.
- Work closely with Outlet Operation Team to understand their practice and propose revision on SOP to reflect current and best practice for implementation and maintenance of SOP.
- To document and maintain all data and record.
- To monitor customer feedback management system and ensure all queries/complains are attended to promptly.
- Follow up on actions taken from audits for smooth flow, in line with the management, quality, service culture and meet standard set. Follow up to ensure that it is carried out in a timely manner.

**Job Types**: Full-time, Permanent

**Salary**: RM2,300.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- How much is your expected salary?
- This is an urgent hiring How long is your notice period?