Av Technician

An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

What will I be doing?

As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:
Meet and exceed customer expectations consistently

Set up audio, video and lighting to meet requirements

Troubleshoot technical issues, pinpoint faults, and offer remedies during events

Work closely with the Conference and Banqueting team

Comply with hotel security, fire regulations and all health and safety legislation

Knowledge of front of house equipment and property management systems

Attend appropriate training courses when required

Ensure compliance of brand standards

Assist other departments wherever necessary and maintain good working relationships

Be environmentally aware

What are we looking for?

An AV Technician serving on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Knowledge and experience of computer-based programs and the installation of IT equipment

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in similar role in the hotel/leisure/retail sector

Knowledge of Video Conferencing, trussing, and rigging

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Malaysian Special Skills Certificate (preferred)

**Experience**:

- AV Technician: 2 years (preferred)

Expected Start Date: 10/01/2023