Service Advisor
3 weeks ago
Requirements
- Experienced in the automotive field.
- Excellent customer service, interpersonal, and communication skills.
- Ability to work in a team as well as independently.
- Strong organizational, decision making, and problem-solving skills.
- Ability to work under pressure.
- Friendly and willing to learn.
**Responsibilities**:
- Greeting customers and checking them in to an available technician.
- Consulting with technicians about needed repairs and alternatives that can be offered.
- Answering customer questions about service outcomes and consulting with technicians when necessary.
- Informing customers about potential cost savings and warranty protections.
- Overseeing and managing the service center's scheduling and workflow.
- Keeping customers updated on their car status / contact customer to collect car when ready.
**Benefits**:
- Attractive bonus / incentives*
- EPF
- SOCSO
- Annual leave
- Overtime pay
- Medical claim
**Job Types**: Full-time, Fresh graduate
**Salary**: RM1,800.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Professional development
Schedule:
- Fixed shift
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Segambut: Reliably commute or planning to relocate before starting work (required)