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1. To assist in preparation of working and manpower distribution schedule in the form of time table to suit car park needs.
2. To make recommendation to management concerning matters like confirmation, promotions, disciplinary actions, warning, termination of services.
3. To carry out spot check/auditing tickets, journal paper and manual tickets.
4. To expose any form of theft/crime of car park collection.
5. To train car park supervisors and customer support assistants of their individual and collective duties and responsibilities.
6. To ensure car park supervisors and customer support assistant are properly attired and presentable during duty hours.
7. To monitor the blocking of monthly/quarterly season pass cards by the Finance Department.
8. To review all the relevant reports from car park system and discuss with superior for improvement.
9. To ensure staff meeting is conduct at least once per month and matters discussed are documented.
10. To ensure staff handle customers with care and politeness.
11. To ensure outsourced security are strategically positioned during peak exit and entry hours to quickly disperse any traffic congestion in the car park.
12. To check and verify supervisor daily checklist and report to superior on issue that need urgent attention.
13. To ensure prevention measure on car park equipment has been carried out according to schedule.
14. To ensure sufficient stock on ticket and part of equipment with car park credit control.
15. To prepare daily collection report to finance department together with the official receipt and bank in slip.
16. To ensure proper and on time submission of daily reports from car park to Finance Department.
17. To ensure all ticket, collection and system reports generated are filed and are accounted for future audit.
18. To ensure proper control and compliance of car park operations particularly in cash collection / safe opening & closing / bank - in procedures.
19. To supervise and monitor car park supervisors/customer support assistants when doing skimming and top up at auto pay machine.
20. To conduct audit on system reports and report the finding to superior.
21. To ensure daily back up on CCTV has been carried out accordingly.
22. To ensure the equipment maintenance being carried out as per maintenance schedule and report to superior.
23. To ensure cash handling policies and procedures are adhered to at all times.
24. To perform any related duties and special tasks as assigned by the superiors.
25. To carry out any other duties as and when instructed by the Management from time to time.

**Salary**: RM900.00 - RM1,800.00 per month

**Benefits**:

- Health insurance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)