Team Leader/supervisor
5 months ago
**Responsibilities**:
1. Customer Satisfaction
► Listen and communicate positively with customers to build a strong and loyal relationship
► Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately
► Participate in store re-opening process by welcoming customers and filling up the shortages
2. Organization Efficiency
► Keep the Company's assets in good operating condition
► Observe and comply with Company's policies
► Ensure that Assets are in good condition and to train team member to do the same as well
► Participating in ensuring that all safety and security equipment are in good working condition
► Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
► Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
► Provide assistance and have good communication with your team
► Be independent and disciplined
3. Employee training and Development
► To participate in any training activities being assigned to
► Provide and organize training to improve professional skills of your team
► Lead and motivate your team to achieve results and to develop their career/knowledge/skills
4. Financial Performance
► Adhere to store budgeted expenditure
► Propose action plan to control operating expense better
► Provide correct report and figures and be responsible on it
► To update known loss
► Returning of goods are done according to the procedures
**Requirements**:
► Possessed at least Diploma/Degree Holder in any field.
► 2-3 years of working experiences in retail operations management/related field.
► Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team
► Able to work on shift including Off Day, Rest Day or Public Holiday.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,300.00 - RM3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
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