Associate - Customer Support - Cantonese Speaker

4 weeks ago


Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.
- Follows all policies and procedures related to information confidentiality and

interpreter ethics.
- Attends all required training.

required for various clients.
- Maintains confidentiality as policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax

machines.

browser).
- All employees are required to perform the following essential functions:
demonstrate predictable, reliable, and timely attendance; follow written and

verbal directions and complete assigned tasks on schedule; learn from

directions, observations, and mistakes; work independently or as part of a team;
interact appropriately with others including co-workers, supervisors, and

customers; and work with supervision, receiving instructions/feedback.

Knowledge, Skills

and Abilities
- Fluency in Mandarin/Cantonese & English
- Skilled at communicating, both orally and in writing in Mandarin/Cantonese &
English

Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the

parameter of company policies and procedures.
- Skilled at keeping supervisors informed of problems or issues
- Exceptional commitment to confidentiality
- Skilled in establishing and maintaining effective work relationships

browser)
- Ability to operate competently common office equipment including, but not

limited to computer, fax, copier, and telephone system.

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM5,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)


  • Customer Support

    1 month ago


    Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. required for various clients. - Maintains confidentiality as policies. - Uses standard office equipment...


  • Cyberjaya, Malaysia Abhidi Solution Full time

    **Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Problem Solving**: Resolving customer issues, complaints, and escalations effectively while maintaining a high level of customer satisfaction. - **Language Proficiency**: Fluent in Mandarin or Cantonese, with the ability to communicate clearly and effectively in both written and verbal forms. - **Documentation**: Accurately documenting customer...


  • Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Customer Operations Specialist - Order to Cash [ **客戶服務 (粵語 演講候選人) ]** **Oil And Gas Company** **Cyberjaya, Selangor** **6 Months Contract** **Mon - Fri, 9 am - 6 pm (OT Allowance Provided)** **RM 2500 - RM...

  • Customer Support

    1 month ago


    Cyberjaya, Malaysia Infosight Consuting Full time

    Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such as telephones, computers,...

  • Customer Support

    1 month ago


    Cyberjaya, Malaysia Infosight consulting Full time

    Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such as telephones, computers,...


  • Cyberjaya, Malaysia JP Caliber Full time

    Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such as telephones, computers,...


  • Cyberjaya, Malaysia JOBIFY.MY Full time

    Language: Cantonese - read/write/speaking skills Working Hour: 9pm-6am / 10pm-7am (permanent night shift) Working Day: 5 Days Work, 2 Days Off **Benefits**: - Basic Salary RM4,000-RM5,000 - Night Shift Allowance - Transport Allowance - In-patient Medical - Out-patient Medical - Optical - Dental Job Tasks: - Provides meaning-for-meaning interpreting. -...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Key Responsibilities**: - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Intake on 4th March** **Key Responsibilities**: - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses...


  • Cyberjaya, Malaysia JSAN Consulting Ltd Full time

    Knowledge, Skills and Abilities - Fluency in Mandarin/Cantonese & English - Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English - Basic understanding of linguistics and different cultures. - Skilled in adjusting to rapidly changing circumstances - Ability to react calmly and effectively in emergency situations - Strong...


  • Cyberjaya, Malaysia Language Talent Solutions Sdn Bhd Full time

    Designation: Translator - Cantonese Location: Cyberjaya Working hours: Permanent night shift, 7 PM - 4 AM, 8 PM - 5 AM Working days: Monday to Sunday (5 working days, 2 off days) **Salary**: RM4,000 - RM5,500 (basic) + shift allowance (RM25/night) + transportation allowance (RM500) Job Overview: This position performs skilled consecutive, first-person...


  • Cyberjaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Working in a team to achieve the required KPI elements and SLA - Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources **REQUIREMENTS**: - Excellent English & Mandarin or Cantonese communication (verbal & written) skills. - Diploma and above or equivalent. - Minimum 6...


  • Cyberjaya, Malaysia Infosight Consulting Service Full time

    JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

  • Live Interpreter

    4 weeks ago


    Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. required for various clients. - Maintains confidentiality as policies. - Uses standard office equipment...


  • Cyberjaya, Malaysia JP CALIBER SDN BHD Full time

    **Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...


  • Cyberjaya, Malaysia Smartrend Recruitment & Consultancy Full time

    **!!! IMMEDIATE HIRING ON FEBRUARY !!!** **TRAINING PROVIDED FOR 2 WEEKS !!!** **TRANSPORTATION ALLOWANCE AND SHIFT ALLOWANCE IS PROVIDED!!!** **Key Responsibilities**: - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information...


  • Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...