Concierge

2 weeks ago

Ipoh, Malaysia LION IPOH PARADE SDN BHD Full time

**Responsibilities**
- Able to handle Information Counter / Concierge Counter in shopping malls.
- Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact.
- To monitor floor operations and oversee promotion setup and events performance.
- Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella, portal, paging).
- Assist in all marketing redemption promotions and keep records of all transactions.
- Assist Advertising & Promotions Department in data entry of customers’ profile.