Medical Industry Guarantee Letter Executive, Bukit

2 weeks ago


Shah Alam, Malaysia Glory HR Solutions Full time

**Requirements**:

- At least Diploma holder in any related field
- Malaysian with aged below 35 years old
- Good communication skills in English & Bahasa Malaysia
- At least 1 year of working experience in handling **Guarantee Letter Issuance**:

- Able to understanding **doctor's writing & medical term**:

- Willing to work on shifts including late night shifts, on weekend as well as on public holidays
- Able to work in fast paced environment, independent, customer focused, result oriented and disciplined

**Responsibilities**:

- Assess the Admission/Discharge/Outpatient case accordance to the Insurance's policy terms and conditions.
- Ensure all the documents received are complete with info that is required for the Guarantee Letter issue.
- Issue Guarantee Letter for the request coming via E-fax, E-mail from client and phone calls.
- Follow up with hospital on documents such as breakdown bill, the dosage of medications, etc.) and reports for those incomplete document's cases.
- Calling hospital to confirm received on the Outpatient Guarantee Letter.
- Follow up with the sender if the documents received were incomplete.
- Result orientated with a sense of urgency, cooperativeness and eagerness in ensuring efficient teamwork in delivering excellent services to the client.

**Perks & Benefits**:

- Basic Salary, RM2,500 - RM3,500
- OT Provided
- Shift Allowance
- Inpatient/Outpatient
- Annual Increment
- Contribute EPF, SOCSO, EIS
- etc

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Able to understanding doctor's writing & medical term?
- Able to work in rotational shifts including late night shifts?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Guarantee Letter (Medical): 2 years (preferred)



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