Team Leader, Mac

3 weeks ago

Kota Bharu, Malaysia DHL Full time

We are currently seeking a **Depot Team Leader** **to join DHL eCommerce Malaysia in Machang

The **Depot Team Leader **will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Depot.

**_
Essential Duties and Responsibilities _**

Customer Service Management
- Maintain good working relationships
- Co-ordination, discussion and communication
- Assist to keep performance and meet target
- Problem shooting and Improvement

Stakeholder Management
- Manage parcel processing and delivery process efficiently within DHLeC delivery depot
- Plan sorting and courier zone assignments
- Deliver parcels to customers within delivery depot coverage area and cutoff time
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for Depot operations
- Monitor the daily in scan and out scan of shipments
- Check pre-alerts to track daily loads at the Depot and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Check and hand over delivery sheets to the delivery staff or through mobile app.
- Assigning and monitoring the pickup to the couriers.
- Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
- Handle all exception cases at the Depot and communicate the same to Hub and Customer Services for resolution
- On a daily basis recheck exceptions of the previous day and ensure follow up of the same
- Ensure safe handling of all shipments at the Depot and report any damaged cases to the Hub\CS.
- Handle security exceptions in the Depot along with the security team
- Ensure daily updation, allocation and collection OTM machines for deliveries
- Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and deposit into DHL bank account
- Monitor performance of staff in the Depot and ensure conduct of trainings for regular PDAs, etc. in line with the training programs designed centrally
- Ensure adequate manning in terms for full-time PDAs etc
- Generate and maintain MIS related to the Depot
- Special Request handling as appropriated
- Keep and organize working documents in tidiness and easy to use
- Ensure safe and secure workplace and environment.

  • Team Leader

    2 weeks ago

    Kota Bharu, Malaysia SK MAGIC RETAILS MALAYSIA SDN BHD Full time

    Lead the group member to achieve target SK magic constantly attempts and explores to create the best living environment for mankind to enjoy a healthy kind of happiness. SK magic continues to challenge and create innovations to become a customer-centered innovator that delivers beforehand what the customers want. SPM / O Level / SKM Level 1 / SKM Level 2 /...

  • Team Leader

    1 week ago

    Kota Kinabalu, Sabah, Malaysia Hyatt Centric Kota Kinabalu Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the...

  • Team Leader

    1 week ago

    Kota Kinabalu, Sabah, Malaysia Hyatt Centric Kota Kinabalu Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Stewarding is responsible to assist the Stewarding Manager in ensuring the efficient and economic operation of the...

  • Shift Team Leader

    4 days ago

    Kota Damansara, Malaysia Talent Houz Consulting & Services Full time

    **About the Job** This role will need to lead the team to ensure that team targets and objectives are met in all aspects of the business, whilst promoting and monitoring the process of continuous improvement. **Responsibilities**: - To actively lead the team to guarantee that targets and objectives of the team are met in all aspects of the business,...

  • Team Leader

    3 weeks ago

    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Stewarding is responsible to assist the Stewarding Manager in ensuring the efficient and economic operation of the...

  • Front Office

    1 month ago

    Kota Kinabalu, Malaysia Hyatt Regency Kinabalu Full time

    Summary At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us: - **FRONT OFFICE - TEAM LEADER** You will be responsible to assist with the efficient...

  • Team Leader- Front Office

    3 weeks ago

    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...

  • Team Leader- Front Office

    1 week ago

    Kota Kinabalu, Sabah, Malaysia Hyatt Centric Kota Kinabalu Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...

  • Associates Consultant

    3 weeks ago

    Kota Bharu, Malaysia Al Isra Group (Azuan Team) Full time

    Al Isra Group adalah sebuah Premier ALC Bumiputera terbesar Di Malaysia. Al Isra Mempunyai 28 branch di seluruh malaysia di mana Al Isra ditubuhkan daripada tahun 2006 sehingga kini semakin berkembang maju dalam industri takaful. Al Isra juga telah melahirkan ramai associates consultant yang berjaya di bawah kendaliannya. Di bawah ini adalah beberapa manfaat...

  • Associates Consultant

    1 week ago

    Kota Bharu, Kelantan, Malaysia Al Isra Group (Azuan Team) Full time

    Al Isra Group adalah sebuah Premier ALC Bumiputera terbesar Di Malaysia. Al Isra Mempunyai 28 branch di seluruh malaysia di mana Al Isra ditubuhkan daripada tahun 2006 sehingga kini semakin berkembang maju dalam industri takaful. Al Isra juga telah melahirkan ramai associates consultant yang berjaya di bawah kendaliannya. Di bawah ini adalah beberapa manfaat...

  • Eksekutif Akaun

    2 months ago

    Kota Bharu, Malaysia RICHGOLD JEWELS SDN. BHD. Full time

    1) MAHIR MENGGUNAKAN KOMPUTER2) MAHIR/ MEMPUNYAI PENGALAMAN MENGGUNAKAN SQL 3) BANK RECON BERPANDUKAN BANK STATEMENT4) MENGURUSKAN FILING SETIAP INVOICE SUPPLIER5) MENYEDIAKAN DOKUMEN YANG DIMINTA AUDITOR6) MEMBUAT PROFIT & LOSS SETIAP BULAN DAN BALANCE SHEET DARI SEMASA KE SEMASA7) BOLEH BEKERJASAMA MEMBANTU TEAM RETAIL SEKIRANYA PELANGGAN DI KEDAI TERLALU...

  • Sales Representative

    1 week ago

    Kota Kinabalu, Malaysia Evilin Team Full time

    SALES REPRESENTATIVE CUCKOO INTERNATIONAL (MAL) SDN BHD **BENEFITS**: RM300-RM450 / UNIT SALES Additional Sales Incentives Pay Slips provided by Company Possible to earn highly salary depends on Perfomance (RM3000++) ADVANTAGES Part Time / Full Time Flexible Time ( Student are welcoming) Training Class (Online) provided Sales Kits, Advertisement and...

  • Team Leader

    3 weeks ago

    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the...

  • Sales Representative

    1 week ago

    Kota Kinabalu, Sabah, Malaysia Evilin Team Full time

    BENEFITS:RM300-RM450 / UNIT SALESAdditional Sales IncentivesPay Slips provided by CompanyPossible to achieve high salary based on Performance (RM3000++)ADVANTAGESPart Time / Full TimeFlexible Schedule (Students are welcome)Training Classes (Online) providedSales Kits, Advertisement and Social Media Posts provided by Team LeaderTeam Support Ready to...

  • Eksekutif Akaun

    1 week ago

    Kota Bharu, Kelantan, Malaysia RICHGOLD JEWELS SDN. BHD. Full time

    1) MAHIR MENGGUNAKAN KOMPUTER2) MAHIR/ MEMPUNYAI PENGALAMAN MENGGUNAKAN SQL 3) BANK RECON BERPANDUKAN BANK STATEMENT4) MENGURUSKAN FILING SETIAP INVOICE SUPPLIER5) MENYEDIAKAN DOKUMEN YANG DIMINTA AUDITOR6) MEMBUAT PROFIT & LOSS SETIAP BULAN DAN BALANCE SHEET DARI SEMASA KE SEMASA7) BOLEH BEKERJASAMA MEMBANTU TEAM RETAIL SEKIRANYA PELANGGAN DI KEDAI TERLALU...

  • Team Leader

    4 weeks ago

    Kota Damansara, Malaysia Kazba System Bhd Full time

    HIRING!! BASICTODAY SDN BHD Location : Prima Sri Gombak Qualifications: - Education Level: SPM, Certificate, Diploma, Degree (Fresh graduate are welcome). - No need experience (Training will be provided). - Able to start immediately (Urgent hiring). Job Responsibilities: - Conducting product demonstrations and promotions on roadshow/event. - Communicate...

  • Team Leader

    2 days ago

    Kota Damansara, Malaysia Kazba System Bhd Full time

    HIRING!! BASICTODAY SDN BHD Location : Prima Sri Gombak Qualifications: - Education Level: SPM, Certificate, Diploma, Degree (Fresh graduate are welcome). - No need experience (Training will be provided). - Able to start immediately (Urgent hiring). Job Responsibilities: - Conducting product demonstrations and promotions on roadshow/event. - Communicate...

  • Team Leader/supervisor

    2 weeks ago

    Kota Damansara, Malaysia Vitality Boost Sdn Bhd Full time

    **Responsibilities**:_ Managing all aspects of operating a Boost Juice outlet and responsible for building, leading & managing a team in a fun environment whilst driving sales. Responsibilities include: - Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making...

  • Production Team Leader

    4 weeks ago

    Kota Kinabalu, Malaysia HUME CONCRETE (EM) SDN BHD Full time

    To ensure production meet customers requirement in relations to volume, quality and delivery time frame. To ensure all SOP for production are follow by production worker or sub con worker. To prepare daily production report. To coach and provide training of the workers to attain highest standard of operations as well as lead, motivate and discipline the...

  • Team Leader/supervisor

    1 week ago

    Kota Damansara, Malaysia Vitality Boost Sdn Bhd Full time

    Responsibilities:_Managing all aspects of operating a Boost Juice outlet and responsible for building, leading & managing a team in a fun environment whilst driving salesResponsibilities include: Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing...