Program Administrator

3 weeks ago


Kuala Lumpur, Malaysia Novasyte Full time

**Responsibilities**:

- Effectively manage patient support program(s) by liaising with Clients, as well as institutions including hospitals, insurances, physicians, nurses and patients
- Ensure that eligible patients are enrolled in a timely manner, advise and support patients in healthcare reimbursement process
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports for internal review
- Maintain and update electronic program files, including patient and quality assurance data
- Assist in developing and managing the relationship with the Government as well as key national and international stakeholders in country
- Attending and completing Training
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
- Additional duties as required
- Meet with Senior Team or appropriate staff to understand their requirements

**Requirements**:

- You will be a highly experienced healthcare professional having fully completed your healthcare qualifications.
- You will have 2-3 years experience working with patient care
- You will also have a strong command of multiple languages and/dialect to communicate with patients
- High level of IT and Reporting skills
- Registered Nurse will be an added advantage

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at


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