Security Assistant

4 weeks ago


Melaka, Malaysia FARAWIDE SDN.BHD (GRAND SWISS-BELHOTEL MELAKA) Full time

**Job Title**: Security Assistant

**Responsibilities**:
**1. Guest Safety**
- Maintain a visible and proactive presence to ensure the safety and security of guests, staff, and hotel property.
- Monitor and patrol designated areas to prevent and detect potential security risks.

**2. Access Control**
- Control access to the hotel premises, verifying the identity of individuals and ensuring only authorized personnel enter restricted areas.
- Monitor surveillance cameras to enhance overall security measures.

**3. Incident Response**
- Respond promptly to security incidents, emergencies, and guest concerns.
- Collaborate with local authorities as needed and assist in coordinating emergency procedures.

**4. Customer Service**
- Provide a high level of customer service by assisting guests with inquiries, directions, and other requests.
- Act as a visible and approachable presence to enhance the overall guest experience.

**5. Report Writing**
- Document and report security incidents, accidents, and any unusual activities.
- Maintain accurate and detailed records to facilitate incident investigations.

**6. Collaboration with Other Departments**
- Coordinate with hotel staff, including front desk and management, to address security-related matters.
- Participate in regular communication to ensure a unified approach to guest safety.

**7. Training and Drills**
- Participate in ongoing training sessions and emergency drills to enhance security awareness and preparedness.
- Ensure familiarity with the hotel's emergency response protocols.

**8. Equipment Operation**
- Operate security equipment, including surveillance cameras, radios, and access control systems.
- Report any equipment malfunctions and participate in routine equipment checks.

**9. Adherence to Policies and Procedures**
- Enforce hotel security policies and procedures, ensuring a consistent and effective approach to security operations.
- Collaborate with the security team to continuously improve security protocols.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM1,650.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion

Schedule:

- Afternoon shift
- Early shift
- Night shift


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