Reservation Assistant
3 weeks ago
Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters sent to corporate clients and travel agents. - Be aware of all promotions and packages room rates, types of rooms the hotel has for sales. - Be aware of the food promotion and the location of the hotel. - Maintain and update current guest history data as and when necessary. - Keep inventory of office stationery and requisite whenever necessary - Attend Front Office daily briefing and front Office Communication monthly meeting - Note down on reservation form all special request (ie. VIP, preferential of rooms, bed type, view, extra bed/baby cot, complimentary amenities etc) - Be polite and courteous at all times when on the phone and when meeting guest - Maintain a proper filing system for all reservation correspondence according to arrival dates for easy access when the need arises. - Report to Reservation Manager / Assistant Reservation Manager of any complaints received. - Ensure that all correspondence, fax, telex received are time stamp - Maintain cleanliness and orderliness in the reservation work area. - Attend Front Office monthly communication meeting. - Responsible to carry out any duties as may be assigned by the Reservation Manager, Front Office Manager or the Asst Front Office Manager from time to time.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Front Desk Reservation Assistant
4 weeks ago
Melaka, Malaysia FALCON PACE SDN BHD Full timeFront Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...
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Front Desk Reservation Assistant
4 days ago
Melaka, Malaysia The Pines Melaka Full timeFront Desk Cum Reservation Assistant - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers...
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Front Office Assistant
6 days ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
4 weeks ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Reservation Manager
4 weeks ago
Melaka, Malaysia HATTEN PLACE MELAKA Full time**DUTIES AND RESPONSIBILITIES** - Study and evaluate operations and suggest improvement to the FOM / AFOM. - Responsible for the effective control and maintenance of the room inventory so that room sales and occupancy are maximized. - Provide training and evaluate performance of subordinates. - Assign responsibilities to subordinates. - Assist subordinates...
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Duty Manager
4 weeks ago
Melaka, Malaysia Rest Red House Melaka Full timeSupervise receptionists and bellhops to maintain a positive hotel image and monitor standard of their customer services. - Conduct on-job-training for receptionists and bellhops - Oversee and ensure the accuracy of Property Management System (PMS) - Oversee daily operation and ensure hotel runs smoothly - Assist and attend guests to check in/out - Handle and...
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Host
4 weeks ago
Melaka, Malaysia Hard Rock Cafe Melaka Full time**HOST** - Become completely proficient in the Cafe Host functions - **makes sure that their guests feel welcomed, cared for, and valued - **greeting, paging, seating, etc. - Takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. - Handle phone calls and customer queries about the restaurant and menu, and...
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Front Office Associate
7 days ago
Melaka, Malaysia HATTEN PLACE MELAKA Full time**DUTIES AND RESPONSIBILITIES** - Report for work punctually in a proper and neat attire complete with name tag. - Read logbook and initial at the beginning of every shift. - Attend daily briefing before start of shift. - Perform reception functions. - Assist guest in opening/handling of safe boxes. - Perform cashiers' functions. - Attend to all guest...
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Room Controller
4 weeks ago
Melaka, Malaysia Marriott International, Inc Full time**Job Number** 24011232 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible....
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Assistant Freight Manager
7 days ago
Melaka, Malaysia ASTF LOGISTICS (M) SDN. BHD. Full time**JOB DESCRIPTION**: Familiar with the overall sale operation such as invoices, import, export and purchasing. - Review the environmental records of freight carriers to inform shipping decisions. - Calculate weight, volume or cost of goods to moved. - Recommend shipping solutions to minimize cost or environmental impacts. - Select shipment routes, based on...
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Guest Service Agent
4 weeks ago
Melaka, Malaysia Marriott International, Inc Full time**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...
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Building Manager
4 weeks ago
Melaka, Malaysia MDSA RESOURCES SDN BHD Full time**Summary of Principal Job Responsibility**: As a Building Manager for a strata property in Malaysia, you will be responsible for overseeing the maintenance, operations, and management of a multi-unit residential or commercial property governed by the Strata Management Act. Your primary objective is to ensure the smooth functioning and upkeep of the...