Technician

6 months ago


Bukit Mertajam, Malaysia Khind Malaysia Full time

**Roles & Responsibilities**:
The Technical Support Engineer is responsible for New Product Testing and Evaluation before the products launch in market. They also responsible in resolving customer inquiries and technical issues related to the company's products or services.
- Plan and arrange appointments with clients at their convenience, especially for outdoor field service.
- Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their products.
- Using diagnostic tools (Multimeter) to identify issues and evaluate the available information.
- Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
- Servicing in-house (Small Domestic Appliances) and/or home-based equipment.
- Prepare basic quotation for Non-Warranty product
- Minimum SPM/Vocational School/Certificate.
- Good working knowledge of equipment and tools used in the industry.
- Fresh or 1 years working experience in repairing home appliances.
- Basic customer service and communication skills.
- Physically fit to lift heavy and /or medium size home appliances work.
- Able to speak and write basic Bahasa Malaysia and English.

**Salary**: Up to RM2,000.00 per month

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Bukit Mertajam: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Bahasa Melayu (preferred)
- English (preferred)


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