Food & Beverage Outlet Manager

5 months ago


George Town, Malaysia OZO George Town Penang Full time

**Main Duties & Responsibilities**
- Reviews all outlets’ weekly forecast and prepares schedule for all service bars.
- Prepares a weekly covers forecast and ensure all Team Members are scheduled accordingly.
- Assists in the operation at peak times and any other times business needs require hands-on assistance.
- Organizes and implements monthly inventory of all bars.
- Ensures implementation of SOP and all policies & procedures related to all bars.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Orders operating supplies when required, monitors bar transfers and ensures bars maintains a minimum stock.
- Plan, discuss and promote menu for upcoming celebrations, festival with Head Chef, Sales & Marketing department.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Monitor of team members attendance and performance, disciplinary.
- Establishes and maintains strong customer relationships and actively promotes repeat business.
- Conducts daily pre-service briefings.
- Checks daily mise-en-place, cleanliness and set-up before service.
- Administers requisitions: food store, beverage store etc.
- Maintains logbook.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Parental leave
- Professional development

Schedule:

- Fixed shift
- Holidays

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- George Town: Reliably commute or planning to relocate before starting work (required)



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