Mont Kiara Customer Services
1 week ago
Job Scope:
- Greeting and welcoming visitors, clients, and guests in a friendly and professional manner.
- Managing incoming calls, directing them to the appropriate individuals or departments, and taking messages when necessary.
- Providing information about the organization, its products, services, and policies to visitors and callers.
- Handling reservations, cancellations, and booking inquiries efficiently.
- Receiving and sorting incoming mail, packages, and deliveries and distributing them to the appropriate recipients.
- Maintaining a clean and organized front desk area, ensuring a presentable and welcoming atmosphere.
- Managing and coordinating appointments and schedules for employees or executives as required.
- Handling administrative tasks, such as data entry, filing, and maintaining records.
- Assisting with other office duties as needed, including photocopying, scanning, and faxing documents.
- Handling customer complaints or concerns tactfully and escalating issues when necessary.
**Salary**: RM2,500.00 - RM6,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to Commute:
- Mont Kiara (preferred)
Ability to Relocate:
- Mont Kiara: Relocate before starting work (preferred)
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