Telesales Internship

5 months ago

Sungai Petani, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

**MAIN DUTIES & RESPONSIBILITIES**
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies

**Job Type**: Internship
Contract length: 6 months

Pay: RM500.00 - RM1,000.00 per month

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)