IT Technician

**Responsibilities**:

- Serve and assist customers to check and troubleshoot hardware and software issues.
- Suggest and provide solution to customers in a professional manner.
- Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.
- Provide usage guide of hardware and software to customers and colleagues.
- Perform checking on newly arrived hardware to ensure it is functioning properly.
- Respond to support requests and assist in troubleshooting any IT related problems that arise internally.
- Prepare service report and maintain customer record.
- Identify computer service components shortages and place orders when necessary.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay

COVID-19 considerations:
All customers are required to wear a mask, temperature check before entering premises, check MYSejahtera risk status, hand sanitized and common surfaces are sanitized regularly.

**Experience**:

- Computer repairing: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)