Infrastructure Specialist

**Key Responsibilities**:

- To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User Access Right maintenance & management.
- Facilitate and interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to SOX, Global Information Security Group or any others Corporate requirement.
- Maintain, provide support on documentation; reports and BCP. Periodically reviewing the SOP, guideline, policy, procedure and control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever is necessary.

**Key Requirements**:

- Degree in Computer Science, Information Security or equivalent practical experience - CCNA Certification will be an added advantage.
- Minimum 5 years of hands-on technical experience in support, implementing & administrator network/infrastructure related equipment/ tasks such as:

- Hands on technical experience in analyses, troubleshooting to resolve daily network, infrastructure, server, storage, backup and end user technical support request.
- Vendor sourcing & process PO request, IT Asset & User Access Right maintenance, report and documentation.
- Excellent analytical and problem-solving skills, result oriented, self-motivated, good interpersonal skills, flexible, independent.
- Must be able to provide after-hours on urgent incident support request.
- Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines and within constraints.
- Good communication in English and Bahasa Malaysia, both written and spoken

**Working Location: Plaza IBM**

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Schedule:

- Monday to Friday