IT Technician

**Infrastructure Management**:

- Design, implement, and manage the organization's IT infrastructure, including networks, servers, and storage systems.
- Ensure the reliability, security, and scalability of all IT systems to support the academy's aviation and engineering activities.

**Software Development and Integration**:

- Develop and maintain custom software solutions tailored to the specific needs of aviation training, engineering design, and simulation.

**Cybersecurity**:

- Implement and manage robust cybersecurity measures to protect sensitive data, intellectual property, and operational systems from cyber threats.
- Conduct regular security audits and risk assessments to identify and mitigate vulnerabilities.

**Data Management and Analytics**:

- Oversee the collection, storage, and analysis of data generated by aviation and engineering activities.
- Develop data analytics tools and dashboards to provide insights for decision-making and process optimization.

**Technical Support**:

- Provide technical support and troubleshooting assistance to academy staff, instructors, and students encountering IT-related issues.
- Develop and maintain documentation and training materials to facilitate user self-service and knowledge transfer.

**Project Management**:

- Lead IT projects from conception to completion, ensuring alignment with organizational goals, budget constraints, and timelines.
- Coordinate with stakeholders across different departments to gather requirements, define project scope, and manage expectations.

**Compliance and Regulation**:

- Ensure IT systems and processes comply with industry regulations and standards, such as FAA regulations for aviation training and engineering best practices.
- Stay updated on emerging regulations and proactively adapt IT practices to maintain compliance.

**Vendor Management**:

- Evaluate and negotiate contracts with IT vendors and service providers to procure hardware, software, and cloud services.
- Manage vendor relationships and monitor service level agreements to ensure quality and value for the organization.

**Training and Development**:

- Provide training and professional development opportunities for IT staff to keep them abreast of new technologies and industry best practices.
- Offer training programs for academy staff and students to enhance their IT literacy and proficiency.

**Continuous Improvement**:

- Identify opportunities for process improvement and innovation within the IT department and across the organization.
- Solicit feedback from stakeholders and implement strategies to enhance the effectiveness and efficiency of IT services.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay