Cro Specialist

**CRO Specialist**:
**Full Time & Contract**:
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**The Role**:
**What You’ll Do**:

- Spearhead the development and execution of comprehensive Conversion Rate Optimization strategies.
- Lead the implementation of best-practice and innovative on-site retention and retention marketing strategies.
- Drive market-leading strategies to boost Average Order Value through innovative cross-sells and upsells pre and post-checkout.
- Utilize qualitative and quantitative data analysis to analyze and conceptualize solutions and strategies, informing UX/UI decisions and enhancing Customer Lifetime Value.
- Collaborate closely with design and development teams to ensure seamless integration and implementation of strategies.
- Keep abreast of eCommerce trends and technologies to continually enhance our service offerings.
- Effectively communicate data-driven insights and strategic recommendations to clients and internal teams.
- Mentor and guide team members, fostering a culture of continuous learning and improvement.

**Requirements**:

- Minimum of 4 years of experience in eCommerce Strategy, CRO, UX/UI design, or related fields.
- Proven track record and portfolio of successfully developing and implementing CRO/Growth Strategies.
- Exceptional proficiency in data analysis, encompassing both qualitative and quantitative methodologies.
- Strong ability to articulate data insights through data storytelling, along with crafting recommendations and hypotheses based on data analysis.
- Thorough understanding of the eCommerce industry and the intricacies of eCommerce business growth.
- Experience with wireframing tools such as Figma.
- Proficiency in Google Analytics, A/B testing tools like Convert, and Heatmapping Tools such as Hotjar.
- Experience conducting and evaluating User Research workshops and NPS Surveys.
- Familiarity with the JTBD Methodology, Message Mining, and NPS Surveys.
- Outstanding problem-solving skills and a creative, data-driven mindset.
- Excellent communication and presentation abilities.
- Leadership experience with a knack for inspiring and developing teams.

**Bonus**:

- Experience with Shopify and Shopify Plus.
- Proficiency in creating mockups with tools like Figma.
- Familiarity with core Shopify growth apps/tools like Klaviyo etc.
- Knowledge of project management tools such as Clickup.
- Copywriting skills.

**Benefits**:

- Competitive Salary based on experience & knowledge
- Remote Working (Hybrid)
- Macbook Pro
- Medical/Vision/Dental/Insurance Benefits
- Grow with a team and take ownership of this role.