Corporate Client Support

**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...

To perform general service desk operations functions including incident management, event management, problem management & reporting. - To provide quality technical support & inquiry management to clients according to the SLO. - To be able to categorize reported incident and inquiries to a proper severity/priority level. - Ticket management to track and...

**Your role** **Your challenges** - Resolve customer inquiries via live chat in a timely and professional manner. - Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers. - Gather customer feedback and provide suggestions for improvement, with a focus on driving customer satisfaction and...

Job Description**:Accounts & Corporate Finance Executive** - Position Overview:_ We are seeking a highly motivated and detail-oriented individual to join our team as an Accounts and Corporate Finance Executive. In this role, you will be responsible for managing both the accounting functions and corporate finance activities of our organization. Your...

1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report on the information gathered to the superior. 2. Work closely with internal teams, including sales, technical support, and marketing, to address client needs and concerns effectively. 3. Maintain accurate and up-to-date records of client interactions,...

**Corporate Sales Exe (IT Security products)** Working Days : 5 days Location : Cyberjaya Nature of Business :Established IT Solution Provider - Organising sales visit - Demonstrate /presenting products (Security products) - Establishing new clients - Help management to discuss on special promotions - Other ad hoc task as assign from the superior -...

**Corporate Sales Exe (IT Security)** Working Days : 5 days Location : Cyberjaya Nature of Business :Established IT Solution Provider - Organising sales visit - Demonstrate /presenting products (Security products) - Establishing new clients - Help management to discuss on special promotions - Other ad hoc task as assign from the superior - Diploma/ Degree...

**Internship for Brand Marketing (Corporate PR)** MYR 800 + Meal Allowance Cyberjaya Primary Guard is a leading cybersecurity company and focusing in providing the best cybersecurity solutions to the B2B market. Primary Guard provides innovative IT Solutions and new computing technologies that help minimize impact from cyber threats, improve business...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

ENSOFT CONSULTING SDN BHD EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Centre Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting. We provide an array of services. - Web Design & Development - Software Application Support - On-site System Support - Network/Data Centre...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

**Job Summary** Lead employees using performance management, manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Ensures all queries to TLM Support arrive via SM9 ticket and resolved on with high standards and on a timely manner....

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ - **Salary : RM4,500 + Shift RM300 +KPI Allowance RM300 + RM200 Housing Allowance**_ - **Visa and Employment Pass provided**_ **Responsibilities**: - Customer Service position interfaces with customers...

**Responsibilities**: - Monitor team progress on daily basis - ensure that there is no ticket unattended and all ticket is follow up closely until ticket close - Manage team schedule and costing (for onsite help-desk and travelling) - Weekly reporting - Slide preparation for meeting such as workshop or training - Vet thru manual prepared by team - To...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...