Hardware Support Maintenance Assistant

4 weeks ago

Miri, Malaysia Curtin University Malaysia Full time

Location

Information & Communication Technology

Position Details
- Professional, Full Time (Contract)_

We are seeking a fully dedicated Technician to support the increasing workload on security and surveillance hardware. The focus of this position is to provide CCTV and door access hardware maintenance.

**Key responsibilities**:

- Provide day to day support on CCTV and door access systems including but not limited to installation, provisioning, maintenance, troubleshooting and upgrade to resolve issues related to the surveillance and security systems.
- Provide work updates, progress and/or escalate issues to relevant department/vendors.
- Provide technical specification to the Security Department for new CCTV or door access devices/parts to be purchased or replaced.
- Evaluate quotation received with the budget holder.
- Work with vendor on new device installation, replacement and warranty claims.
- Keep records of installation and maintenance work and asset records up to date.
- Carry out network cabling work.
- Provide cross-functional training to other colleagues in the ICT department.
- Work on other tasks as assigned by the team leader or ICT Manager which are deemed relevant to the operation of the ICT department.

**Required qualification**:

- Minimum, a professional Certificate, Diploma in a relevant field.

**Selection Criteria**:

- Minimum three (3) years’ experience in CCTV and Door Access installation, maintenance and trouble shooting.
- Familiar with various brands of CCTV and Door Access systems, brands and technologies like BioDscan, MicroEngine and Dahua.
- Experience in installing, configuring and troubleshooting CCTV cameras, DVRs/NVRs, door access and related equipment.
- Possess understanding of basic networking principles, IP configurations, door access wiring diagram.
- Demonstrated ability to work independently with mínimal supervision and in a team environment.
- Demonstrated a positive attitude and skills in providing a high quality customer service.
- Demonstrated ability to plan, organise and manage competing priorities to meet deadlines.
- Knowledge and experience in basic electrical wiring AC/DC concept for devices is preferable.
- Proven track records on problem solving skills and diagnosis experiences will be an added advantage.

***

**Closing Date: Open until filled**

Interested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:
Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, Malaysia

Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

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