Customer Service

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

**Responsibility**: - Video editing, animation/motion graphics, post-production and sound editing - Manipulating and editing film pieces in a way that is invisible to the audience. - Stay updated on industry trends, emerging technologies, and video editing techniques to continually improve skills and contribute fresh ideas to projects. - Conduct quality...

Working Location: KL MID VALLEY We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according to brand image and...

Contract - 2 Shift Time - Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5 **Job Scope** 1. Provide first level contact and convey resolutions to customer issues 2. Properly escalate unresolved queries to the next level of support 3. Track, route and redirect problems to correct resources 4. Update customer data and...

We are currently looking for a Sales Advisor/ Product Genius who can fascinate people with their encyclopedic knowledge of motor vehicles. **Duties**: - **Understands automobiles by studying characteristics, capabilities, and features.**: - **Understanding all of the products and services offers by myTukar and bale to explain to customers confidently...

**Job Responsibility** **KYC**: - Identify and promptly cancel fraudulent transactions to prevent further processing. - Manage customer escalations by responding to KYC-related inquiries and issues accurately and in a timely manner. **AML**: - Perform name screening reviews in compliance with AML Regulations prior to customer onboarding. **Job...

**A streetwear company is hiring full time sales advisor.** **Responsibilities** - To focus on customer service and meeting sales target in monthly basis - Managing inventory and product in day to day basis **Requirements**: - Passion for street wear and sales-driven personality - Customer service oriented and likes to communicate with people -...

**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Pavillion, KL RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of inventory...

**RESPONSIBILITY**: - Answer incoming calls from prospective customers - Follow up with existing/previous customers for potential sales - Handle customer inquiries in a professional manner - Maintain and update records of customer database - Cold call the prospective client to promote packages and schedule appointment **REQUIREMENTS**: - Proven experience...

Maintain a clean, organized, and comfortable retail store all the time. - Attentive to customers and make recommendations when needed. - Well equipped with knowledge of the brand, designers, and services to provide accurate answers to customers’ questions. - Handle customer complaints and concerns with constructive solutions. - Assist with inventory count...