Mainframe Support
7 months ago
**Mainframe Support**
**Important Information**
Experience: 4 - 6 years
Job Mode: Full-time
Work Mode: On-site
**Job Summary**
As an Mainframe Support, you will play a crucial role in providing technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. With a focus on customer service, you will deliver efficient and effective solutions to technical issues. Working closely with the IT team, you will contribute to maintaining a reliable and efficient IT infrastructure, supporting the organization's operations.
**Responsibilities and Duties**
- Responsible for end-to-end software development and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes).
- This includes analysis and design to development, implementation, testing and support.
- Responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools.
- Partner closely with the Group domain team to plan and manage transitioned deliverables
**Qualifications and Skills**
- Domain-Specific / Technical Skills
- Good business knowledge in Cards, remote commerce, API integration frameworks, collections and loyalty domains
- Technical knowledge in COBOL, CICS, EZ+ and JCLs
- Technical knowledge in UNIX/LINUX, Oracle, SQL, Java, Unix Script
- OS: Mainframe ZOS
Other requirements:
- Mainframe Developer with experience on SDLC with experience in Banking projects, preferably Cards
- Required: Cardlink/Issuing
**About Encora**
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
**At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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