Itc Specialist

**ITC Specialist**

**Job Summary**

Responsible and accountable to provide finance analytics, reporting and issue resolution for GBS supporting Accounts Receivables. The position has responsibility for the timely and accurate reporting of metrics, various calculation of accruals and reserves (ie bad debt) and support the resolution of discrepancies and issues, preparation of account reconciliations and resolutions of differences. Participate in process improvement projects.

**Principal Duties and Responsibilities**:
**Accounts Receivables**:

- Prepare monthly calculations of Bad debt for various business units and provide analysis
- Calculate monthly DSO performance by customer
- Prepare various Accounts Receivables standard and Metrics reports on a timely basis
- Support month end closing activities
- Prepare monthly Accounts Receivables Account Reconciliations on a timely basis. Investigate and resolve any reconciling discrepancies. Provide recommendations to management.
- Provide operational and management support on Cash Application, Collection Management, Credit Management including debt and dispute issue resolution. Month-end reporting and reconciliation including open AR clearing, and bad debt and provision analysis.

**General**:

- Prepare and analyze monthly metrics and SLAs for Accounts Receivables, perform root cause analysis to remediate any process delivery issues
- Support internal and external audits and provide documentation as required
- Working closely with Management to support SOX Controls, Risk assessments and remediations
- Perform Productivity Analysis
- Maintain Customer Master Data according to ZB policies and guidelines incl. annual scrubbing process
- Perform ad-hoc reporting and provide analysis to management
- Work closely with IT department highlighting and resolving issues impacting GBS ITC
- Partner with Sourcing, Treasury, Sales, Marketing, Operations and other groups to provide financial details and coordinate the resolution of open issues and other particularities.
- Support GBS Management with the implementation of process enhancements and performance improvements. Includes improving the quality and timing of recording transactions, leveraging systems to provide greater visibility of financial information and automating processes to reduce manual effort.
- Support Management with various projects, identification, development and implementation of continuous process and service improvement initiatives.
- This is not an exhaustive list of duties or functions and might not nece_s_sarily comprise all of the e_s_sential functions for purposes of the Americans with Disabilities Act._

**Expected A**r**eas of Competence (i.e., knowledge, skills and abilities)**
- Very strong analytical skills and strong understanding of accounting principles,
- Solid understanding Accounts Receivables and Compliance risk processes an advantage
- Strong forward and process thinking skills and good understanding of system functionalities Strong Communication skills (oral and written)
- Exhibits a high level of attention to details.
- Highly motivated, self-starter willing to deliver results and meet strict deadlines
- Positive attitude, proactive and flexible.
- Good organization skills and problem solving skills.
- Good interpersonal and collaboration skills
- Ability to deal with competing priorities and projects and work under time pressure
- Very strong skills with Microsoft products (Excel, Word, Powerpoint), particularly Excel required

**Education/Experience Requi**r**ements**
- Bachelor degree in accounting, finance or related field. Minimum of 3-5 years of experience required in finance or accounting.
- Previous experience working in a Shared Services/GBS environment an advantage
- Advanced English Language skills is a must, additional language skills in the APAC region is preferred (Thailand or Mandarin)

**T**r**avel Requi**r**ements**

Up to 10%