Customer Service Specialist
2 weeks ago
Vacancy: Korean
- Customer Service
Location: Kuala Lumpur, Malaysia.
Salary Max: RM10, 000 - 13,000
Language: Korean + English
Headcounts: 10
Joining Date: ASAP or with Notice Period.
Work hour: Rotational Shift
Bachelor’s degree
Role & Responsibilities:
- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
NOTE: The paperwork and relocation expenses will be handled by the company.
**Salary**: RM10,000.00 - RM13,000.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
-
Customer Service Specialist
21 hours ago
Kuala Lumpur, Malaysia Mhub Full time**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Mango Global Technologies Full timePrimary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...
-
Remote Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Mindpec Solutions Full time**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a...
-
P2p Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Bitget Full time**Responsibilities**: - Broad understanding of OTC and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide accurate and...
-
Account Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Bitget Full time**Responsibilities**: - Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the Account team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide...
-
Mandarin Customer Service Specialist
7 days ago
Kuala Lumpur, Malaysia GienTech Full time**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia MEXC Global Full timeHello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...
-
Customer Service Specialist
5 days ago
Kuala Selangor, Malaysia Gratitude India Full time**Job Title: Customer Success Specialist (English + Mandarin)** **Target: ASAP, July** **Salary: RM3000 to RM3300 (Basic, depending on experience) + RM300 Language Allowance** **Location: Kelana Centre Point, Selangor** Are you a highly motivated individual with a strong command of English and Mandarin languages? Do you thrive in a customer-oriented...
-
Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...
-
OTC(P2p) Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia MEXC Full timeHello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...
-
People Services Specialist
4 weeks ago
Kuala Lumpur, Malaysia Dentsu Aegis Network Full timeThe purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full timeJob Responsibilities - Fast paced environment - Record all calls from end-users and project members via official channels - Facilitate all communication (inbound and outbound), system related messages, user satisfaction surveys, user enquiries and status calls - Provide system support and resolve first tier calls - Maintain system access control - Record and...
-
Customer Service Specialist- Mandarin +eng
4 weeks ago
Kuala Selangor, Malaysia Gratitude Inc. Full time**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...
-
Customer Service
4 weeks ago
Kuala Lumpur, Malaysia GMS Full time**Position ** : Customer Service **Location** : KL Eco City, Bangsar **Salary** : RM 2,500 - RM 3,500 **Working Hours** : 10.00am - 7.00pm (Monday, Wednesday, Friday) : 10.00am - 8.00pm (Tuesday and Thursday) : 10.00am - 3.00pm (Saturday) **Responsibilities**: - Monitor and ensure Feedback and replies are prompt to customer inquiries in a professional...
-
Customer Service
4 weeks ago
Kuala Lumpur, Malaysia UTOPIA HOLDING SDN.BHD Full time**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...
-
Customer Service
4 weeks ago
Kuala Lumpur, Malaysia Matchlink SDN BHD Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...
-
Customer Service Assistant
4 weeks ago
Kuala Lumpur, Malaysia Ruyi Holdings Sdn Bhd Full timeFamiliar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant informationTo keep records of all interactions with customers and follow up on customer enquiries and feedback -...
-
Customer Service Assistant
3 weeks ago
Kuala Lumpur, Malaysia Ruyi Holdings Sdn Bhd Full timeFamiliar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...
-
Customer Service Assistant
2 weeks ago
Kuala Lumpur, Malaysia Ruyi Holdings Sdn Bhd Full timeFamiliar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...
-
Customer Service Assistant
4 weeks ago
Kuala Lumpur, Malaysia Ruyi Holdings Sdn Bhd Full timeResponsibilities - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer...