Supply Chain Team Leader

9 hours ago


Petaling Jaya, Malaysia Recruit Express Full time

Responsible for day-to-day customer service support, including sales order entry and invoicing management.
- Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order management.
- Actively tracks and review with customers on back order status and initiate shipment or action plans with relevant departments to reduce back order volume.
- Prepare all needed shipping documents and ensure timely submission to customers / financial institutions for smooth clearance and accounts receivables.
- Co-ordinates with customers and relevant parties on short shipment situations and resolve with action plans.
- Close co-ordination with supply planner and logistics group to achieve maximum order fill rates and cost effective logistics arrangement.
- Participate in cross functional improvement projects as and when required. Support regional customer service function as and when needed.
- Publish monthly customer key performance index reports as assigned.

**Requirements**:

- Minimum Diploma or Degree in Business related qualification
- At least 5 years experience in customer service function / supply chain
- Familiar with MS Office such as Excel, Words and SAP
- Excellent command of both written and spoken English

**Salary**: RM4,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Supply chain: 5 years (preferred)

**Language**:

- English (preferred)


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