Associate-claims

5 months ago

Cyberjaya, Malaysia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._

Sound like you? Then read on.

About the Role

Process minor claims cases including registration, assessment, payment processing and letter preparation to meet department requirements & benchmarks.
- Assess and settle individual health insurance claims arising from policies in force

.Ensure that targets are met for department Turnaround Time, Quality and Productivity, in line with KPI goals
- Make recommendations and guidelines to individual health insurance claims
- Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
- Process all claims documents timely.
- Answer inquires relating to claims processing.

Forward thinker in anticipating the potential problem that may arise and provide proactive solutions promptly.

Openness to learning new methodologies and ways of automation.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._

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