Team Lead(IT Support)

eam Lead a. Language: Japanese and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 11,000 - 14,000 e. Location: Bayan Lepas, Penang f. Type: Full-time g. Shift: Regular shift and/or 24/7 Provide mentorship, guidance, and career development to members of their team. Lead a - high-performing team...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

**Who will you be working for**: Our client is a prominent German MNC located in the Bayan Lepas FIZ. They are rapidly expanding and are looking for great talent to join their organization. **What will you be doing**: - Lead Payroll and Data Management Function. - Responsible together with a team to ensure the operational excellence of the end-to-end -...

**Position level **:Manager/ Sr Manager ** Must have experience in managing more than 10 subordinates, min. 3-5 years working as QA Manager preferred.** ** Familiar in medical quality standards (ISO 13485).** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to...

Company Description Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with...

**JOB SUMMARY** We are looking for an IT Lead/Business Analyst to support Oracle project, i.e. to migrate our ERP system from Oracle EBS R12 to Oracle Fusion Cloud. Below are a few bullets outlining responsibilities and desired skillsets. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **IT Business Analyst/Solution Lead - Manufacturing & Supply Chain** - Serve...

Are you interested in developing your skills by being part of a collaborative team? We are excited to hire an Executive Marketing Lead who is highly motivated and proficient in marketing and administration. If this sounds like you, we would like to explore welcoming you to join our talented, multicultural team. **Job Overview** - Identifies new marketing...

Aemulus is looking for a store supervisor or store lead to lead our team of store personnel. Our team consists of friendly and energetic personnel, and our work environment is usually very harmonious. We are looking for someone who has great leadership skills to solve any issues that may arise in the process. Don’t miss this opportunity to get this...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

Date: Nov 24, 2023- Country/Region: MY- Company: Ivy Technology Global Services Malaysia Sdn. Bhd.- Location: Penang, 07, MY, 11900**RESPONSIBILITIES** - contract(s) and liability agreements so that the materials team maintains conformance to Ivy’s process. Acts as main customer contact on materials related issues. - Direct the Materials workcell team so...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...

**Industry: Information Technology & Services** **Location: Bayang Lepas, Penang** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with customers to ensure full resolution of...

**ESSENTIAL JOB DUTIES** - To carry out daily responsibility including maintenance and monitoring and operating of facilities plant equipment, system & manufacturing environment. - Support production by leading trouble shooting and repairs of facilities equipment & system breakdowns and and troubleshooting and repairs. - To perform facilities equipment &...

Role Proficiency: Acts under continuous guidance and support handling day to day transactions in a semiconductor product development lab Outcomes: - Assist in all lab audits (internal and external) to ensure process compliance - Assist in lab Inventory handling to enable day-to-day transactions in the lab - Perform low complexity SMD level rework - Perform...

**Summary**: Manages customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met. **Responsibilities**: - Work with and take direction from the...

**Key Responsibilities** **Creates and routes technical issues for all customers** - Validates customer entitlements and approves exceptions for unentitled customers. - Dispatch out-of-TSR scope technical issues to the appropriate support group. **Resolves technical issues for customers across all account tiers** - Resolves customers’ single incidents...

**Responsibilities**: - Lead the R&D department to complete projects by providing in-depth engineering support and design products using the latest technologies. - Engage with project management, marketing and other teams to provide pre - and post-sales technical support to the engineer. - Co-create and execute business development strategies along with the...

**Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct...

**Responsibilities**: - Monitor global network equipment availability and health. - Troubleshoot and drive to a resolution a wide range of LAN and WAN outages and performance problems. Proper escalation to next level in timely manner. - Maintain network equipment configurations with SW updates and HW refreshes. - Execute deployments of new network...