Technical Support
2 weeks ago
**Requirements: The Role**
The person selected will be expected to work alongside our experienced support
and development staff to provide a high level of service to external and internal
clients.
**Key tasks will include**:
- Provide technical assistance to end-users, other company's support and training
staff
- Assist in problem resolution in all levels of the product at client sites
- Provide technical consultancy to company's clients
- Be able to make minor modifications and bug fixes to the software
- Act as a liaison between the end user support and core development functions
- Be involved in remote and on-site software installation and upgrade tasks
**Personal Skills Required**
Computer / Information Technology
- Excellent written and oral communication skills
- Able to present their thoughts/ideas in a concise and logical way
- Be able to work with a mínimal amount of supervision
- Be prepared to contribute positively to the team environment
- Possess excellent time and personal management skills
- Fresh graduates/Entry level applicants are encouraged to apply
**Added advantage if have below skills**:
- Previous commercial programming experience
- Previous technical support experience
- Methodical and logical approach to problem analysis and resolution
**Job Types**: New-Grad, Full-time
**Salary**: RM3,000.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Setapak: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have your own transport?
-
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