Contract Customer Service Arena Branch

4 weeks ago

Kuala Lumpur, Malaysia Allianz Malaysia Full time

**Job Summary**

Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

**Key Responsibilities**
- Responsible for the back office operation support
- Decentralization of Policy Servicing(Non-Financial Policy Changes)
- Incoming and outgoing mail and document handling
- Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
- Responsible for customer service delivery at the branch
- Relief Security Counter during manpower downtime(i.e lunch)
- Process cashiering
- To ensure compliance of FSA 2013, branch SOPs, guidelines and policies issued by relevant bodies
- To ensure upholding of operation initiative Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required

**Key Requirements**
- Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
- 1 Contract position(s) for duration of 6 month(s)
- Required skill(s) : Ms Excel, MS Powerpoint, MS Word
- Required Language(s) : English(Primary), Mandarin or Malay

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:

- Entry Level

**Location**:

- KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Malaysia

**Employing Entity**:

- Allianz Life Insurance Malaysia Berhad

**Job Type**:

- Full-Time

**Remote Job**:

- 100% on-site

**Employment Type**:

- Temporary

**ID**:

- 49364

**Position Cluster**:

- Non-Executive

  • Contract Customer Service Arena Branch

    4 weeks ago

    Kuala Lumpur, Malaysia Allianz Full time

    Contract Customer Service Arena Branch **Job Summary** Responsible for back office operation support and promoting quality customer care with passion and enthusiasm **Key Responsibilities** - Responsible for the back office operation support - Decentralization of Policy Servicing(Non-Financial Policy Changes) - Incoming and outgoing mail and document...

  • Contract Customer Service Arena Branch

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Contract Customer Service Arena BranchJob Summary Responsible for back office operation support and promoting quality customer care with passion and enthusiasmKey Responsibilities Responsible for the back office operation support Decentralization of Policy Servicing(Non-Financial Policy Changes) Incoming and outgoing mail and document handling Policy...

  • Contract Customer Service Arena Branch

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Malaysia Full time

    Job SummaryResponsible for back office operation support and promoting quality customer care with passion and enthusiasmKey Responsibilities Responsible for the back office operation support Decentralization of Policy Servicing(Non-Financial Policy Changes) Incoming and outgoing mail and document handling Policy Acknowledgment Slip, Financial Changes, New...

  • Customer Service Executive, Arena Branch 1

    2 weeks ago

    Kuala Lumpur, Malaysia Allianz Full time

    Customer Service Executive, Arena Branch 1 44268 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** Responsible for branch operations, customer service, decentralization of policy servicing and agency support. **Key Responsibilities** - Face-to-face customer service to Life and General insurance...

  • Customer Service Executive, Arena Branch 1

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Customer Service Executive, Arena Branch 144268 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Responsible for branch operations, customer service, decentralization of policy servicing and agency support.Key Responsibilities Facetoface customer service to Life and General insurance policyholders Complaint...

  • Customer Service Executive, Arena Branch

    3 weeks ago

    Kuala Lumpur, Malaysia Allianz Malaysia Full time

    40010 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** Responsible for branch operations, customer service, decentralization of policy servicing and agency support. **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation -...

  • Customer Service Executive, Arena Branch

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Malaysia Full time

    40010 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob SummaryResponsible for branch operations, customer service, decentralization of policy servicing and agency support.Key Responsibilities Facetoface customer service to Life and General insurance policyholders Complaint handling and escalation Premium collections,...

  • Contract officer, customer service

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia United Overseas Bank Full time

    Contract Officer, Customer Service & Talent Development, Channels & Digitalisation Posting Date: 27-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Contract officer, customer service

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia United Overseas Bank Full time

    Contract Officer, Customer Service & Talent Development, Channels & Digitalisation Posting Date: 27-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Customer Service Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Client Service Officer

    3 weeks ago

    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

  • Client Service Officer

    4 weeks ago

    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

  • Client Service Officer

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Essential / Key Duties & Responsibilities:Answering calls from the Branches, Agents and Customers regarding Unit Trusts.Provide customer service to customer and agents who walk in at the counter.Follow up for incomplete transactions submitted by branches, agents and customers.Handling written enquiries related to agent and customer.Continuously suggest new...

  • Customer Support Assistant

    4 weeks ago

    Kuala Lumpur, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

  • Branch Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Adecco Malaysia Full time

    Must be from freight forwarding background - Has at least 6 years of experience managing a team - Located in Port Klang As the Branch Manager for Freight Forwarding, this role will assume a leadership position overseeing the Ocean freight and other freight forwarding products. The primary responsibilities include driving strategic development in the market...

  • Customer Service Officer

    1 month ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

    **Responsibilities**: - Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new...

  • Customer Service Branch

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    WE'RE LOOKING FOR EXCEPTIONAL TALENTSCalling out for hardworking & result driven Customer Service Branch (Sentul) to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd.ResponsibilitiesServes as a representative by entertaining leads, patients, clients and visitors in request on their needs for the...

  • Customer Service

    4 weeks ago

    Kuala Lumpur, Malaysia AFYAA Setapak Full time

    **Job Title**:Afyaa Customer Service** **Company Overview**: AFYAA works in the health industrial arena to change the skeptical looking of Malaysian towards the importance to preserve their health, as well as to improve the quality of life in order to avoid unhealthy lifestyles among Malaysian. We also believes in positive development rather than overnight...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

  • Customer Service Branch

    3 weeks ago

    Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Sentul)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...