Contract Customer Service Arena Branch

6 months ago


Kuala Lumpur, Malaysia Allianz Malaysia Full time

**Job Summary**

Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

**Key Responsibilities**
- Responsible for the back office operation support
- Decentralization of Policy Servicing(Non-Financial Policy Changes)
- Incoming and outgoing mail and document handling
- Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
- Responsible for customer service delivery at the branch
- Relief Security Counter during manpower downtime(i.e lunch)
- Process cashiering
- To ensure compliance of FSA 2013, branch SOPs, guidelines and policies issued by relevant bodies
- To ensure upholding of operation initiative Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required

**Key Requirements**
- Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
- 1 Contract position(s) for duration of 6 month(s)
- Required skill(s) : Ms Excel, MS Powerpoint, MS Word
- Required Language(s) : English(Primary), Mandarin or Malay

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:

- Entry Level

**Location**:

- KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Malaysia

**Employing Entity**:

- Allianz Life Insurance Malaysia Berhad

**Job Type**:

- Full-Time

**Remote Job**:

- 100% on-site

**Employment Type**:

- Temporary

**ID**:

- 49364

**Position Cluster**:

- Non-Executive



  • Kuala Lumpur, Malaysia Allianz Full time

    Contract Customer Service Arena Branch **Job Summary** Responsible for back office operation support and promoting quality customer care with passion and enthusiasm **Key Responsibilities** - Responsible for the back office operation support - Decentralization of Policy Servicing(Non-Financial Policy Changes) - Incoming and outgoing mail and document...


  • Kuala Lumpur, Malaysia Allianz Full time

    Customer Service Executive, Arena Branch 1 44268 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** Responsible for branch operations, customer service, decentralization of policy servicing and agency support. **Key Responsibilities** - Face-to-face customer service to Life and General insurance...


  • Kuala Lumpur, Malaysia Allianz Malaysia Full time

    40010 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** Responsible for branch operations, customer service, decentralization of policy servicing and agency support. **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation -...


  • Kuala Lumpur, Malaysia Allianz Malaysia Full time

    Looking for a role that allows you to take deep ownership of your work? **JOB SUMMARY** **Responsible for back office operation support and promoting quality customer care with passion and enthusiasm** **KEY RESPONSIBILITIES** - Responsible for the back office operation support- Decentralization of Policy Servicing(Non-Financial Policy Changes) - Incoming...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

  • Client Service Officer

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....


  • Kuala Lumpur, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

    **Responsibilities**: - Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new...

  • Customer Service

    6 months ago


    Kuala Lumpur, Malaysia AFYAA Setapak Full time

    **Job Title**:Afyaa Customer Service** **Company Overview**: AFYAA works in the health industrial arena to change the skeptical looking of Malaysian towards the importance to preserve their health, as well as to improve the quality of life in order to avoid unhealthy lifestyles among Malaysian. We also believes in positive development rather than overnight...


  • Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...


  • Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Sentul)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...


  • Kuala Lumpur, Malaysia Bank Islam Full time

    Req ID: 6073- Job Description: - **Summary** Responsible in assisting Assistant Branch Manager in handling operational matters related to branches and assisting customers to meet the Bank’s requirement in enjoying the Bank’s product and services. **Duties and Responsibilities** Handling of CASAIA opening of account - Check and verify the completeness...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Customer Service **If you are looking to excel and make a difference, take a closer look at us...** Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank's products and services to customers and responsible for high levels of Customer service and seamless...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    **Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Customer Service Officer (Nationwide) **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. JOB PURPOSE - To assist in managing daily branch operational...


  • Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Wangsa Maju)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...


  • Kuala Lumpur, Malaysia Hearlife Centre Sdn Bhd Full time

    **Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

  • Branch Manager

    6 months ago


    Kuala Lumpur, Malaysia ONE MOBILE CARE SDN BHD Full time

    Samsung Authorized Service Center (One Mobile Care SDN BHD) Garden, KL RESPONSIBILITY: Ensure Company’s KPIs results is achieved Recruit, mentor and develop customer service executive and admin staffs and nurture an environment where they can excel through encouragement and empowerment Understand the company’s goal and purpose so that will continual to...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Mobile Deposit Specialist) **If you are looking to excel and make a difference, take a closer look at us...** This is a sales role based in our branches and you will report to the Branch Manager. **Key Responsibilities** - Generate and qualify leads from internal and external lists including sourcing...