Service Ambassador

2 weeks ago

Penang, Malaysia Bank Islam Full time

Req ID: 5632- Job Description:
**Responsibilities**:

- To render service in professional, polite, fast and efficient manner.
- Perform individual balancing of cash accurately on daily basis
- Filling and batching of teller sources documents
- Attending to customer queries by escalating the query to relevant personnel if necessary
- To be ready at least 15 minutes before commencement of banking hours.
- To ensure fast service to all customer (within the range of 2 - 5 minutes and waiting time maximum 10 minutes).
- To received deposit from CIT service.
- To complete account closing transaction.
- To perform any manual salary crediting.
- To adhere to the rules and procedures relating to operations as set by the bank.
- Ensure all operational procedures comply with SOPs and other banking rules and regulations.
- Support day-to-day branch operations.
- Others as instructed by the bank from time to time.

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