Outlet Manager/assistant Outlet Manager

2 weeks ago


Shah Alam, Malaysia Mohd Chan Sdn Bhd Full time

**JOB RESPONSIBILITIES**
- In charge of the overall outlet operations by providing the best services, quality food and positive dining experience for the customer.
- Managing food preparation and ensuring compliance with health, safety, food handling, and hygiene standards.
- Ensures customer satisfaction with all aspects of the restaurant process flow and dining experience.
- Handles customer complaints, resolving issues in a professional and courteous manner.
- Ensures compliance with food enforcement and compliance authorities.
- Estimates food and beverage costs.
- Manages inventory and purchases food and supplies.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
- Periodically to evaluates restaurant equipment for repairs and maintenance; schedules for service.
- Collaborates with head office in promoting and upsell the outlet product.
- Maintains sales records and tracks cash transaction according to the company policies.
- Prepares and submits operations reports and other documentation requested by the Operations Management.
- To perform any other duties as assigned by the Management from time to time.

**Requirements**:

- More than 3 years’ experience in managing restaurant/outlet.
- Possess at least Diploma or Degree in F&B/Culinary or any related.
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Attention in detail and efficient organizational skills.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,300.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Signing bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Putrajaya: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Outlet Manager/Assistant: 3 years (required)

Expected Start Date: 08/01/2023


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