Customer Service Store Assitant

5 months ago


Perai, Malaysia CXL Executive Sdn Bhd Full time

LOCATION: PERAI, PENANG

INTAKE: IMMEDIATELY

Working Hours: Mon - Sat : 10:00am - 8:00pm (M) / 11:30am - 9:30pm (A)

Sun : 9:30am - 7:30pm

Public Holiday - Closed
- 5 days a week
- 2 days off per week (rotational basis)
- Entitled for OT - OT will be eligible if work beyond above mentioned working time

Responsibilities:
- To assist in the daily operational activities of the retail outlet
- To assume the role of store assistant and technician
- To handle product return and replacement
- Product consultant and explanation
- Product demonstration -After sales service and advice
- Sale & promote products

Other Responsibilities:

- Excellent communication with customers and build good rapport
- Ability to handle difficult situation encountered with products.
- Good customer service attributes & serves the company efficiently.
- Balancing between adhering to company guidelines and customer demands.

Education & Experience: -Minimum SPM with at least 3 years relevant experience or Diploma in any field with at least 3 years relevant experience in shop/retail
- Supervise a customer service team.

Skills and Knowledge:

- Product knowledge. -Have good command of BM & English; knowledge of Mandarin & other Local dialects will be an added advantage

019 - 593 8535 (FATIN)

**Job Type**: Contract
Contract length: 3 months

**Salary**: RM1,800.00 - RM2,100.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


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