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Clinic Admin Assistant
3 weeks ago
Job Title: Clinic Assistant
Location: Taman Maluri, Cheras
**Job Description**:
We are seeking a detail-oriented and compassionate individual to join our team as a Clinic Assistant. As a Clinic Assistant, you will play a crucial role in ensuring the smooth operation of our clinic and providing exceptional care and support to our patients.
**Responsibilities**:
1. Greet patients and visitors with warmth and professionalism.
2. Schedule appointments and manage the appointment calendar efficiently.
3. Assist patients with registration and update their personal and medical information accurately.
5. Manage patient records, including filing, organizing, and updating electronic and paper files securely.
6. Prepare examination rooms before patient visits and ensure they are clean, stocked, and ready for use.
7. Assist doctors and nurses during medical examinations and procedures as needed.
8. Process billing and payments accurately, including verifying insurance coverage and collecting co-payments.
9. Maintain cleanliness and hygiene standards in the clinic, including disinfecting surfaces, sterilizing equipment, and disposing of medical waste properly.
10. Provide assistance and support to patients and their families, addressing their concerns and ensuring their comfort and well-being.
11. Perform other administrative tasks as assigned by the clinic manager or supervising healthcare professionals.
**Requirements**:
1. High school diploma or equivalent qualification.
2. Previous experience in a healthcare or customer service role is preferred.
3. Excellent communication and interpersonal skills.
4. Proficiency in using computer software for scheduling, record-keeping, and billing.
5. Ability to multitask and prioritize tasks in a fast-paced environment.
6. Strong attention to detail and accuracy.
7. Empathy and compassion towards patients and their families.
8. Ability to maintain confidentiality and adhere to ethical standards in handling patient information.
9. Willingness to learn and adapt to new processes and procedures.
10. Flexibility to work evenings, weekends, and holidays as needed.
Join our team and make a difference in the lives of our patients every day
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Clinic Administration: 2 years (required)
**Language**:
- English (required)
Application Deadline: 05/20/2024
Expected Start Date: 05/20/2024
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