Service Desk Analyst

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

**Role: Service Desk Analyst** **Location: Kuala Lumpur, MY** **Exp: 3 - 6 years** **Expectations from the Role** - Should possess good communication skills. - Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues. **Desired Competencies (Technical/Behavioral...

Service Desk Analyst Duration : 6 Months extandable contract (will convert to permanent after one year or before as per performance) Duration : Direct Contract with Client, Salary+ Client benefits Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications -...

**Job Title**: Service Desk Analyst (English + Mandarin) **Location**:Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good communication skills. - Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues. **Must-Have** - Strong English & Mandarin Communication...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: Service Desk Analyst (English + Mandarin) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**:Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...

**Our Company** Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector...

**Requirement**: - Working 8 hours per days - Willingness to work in rotational shifts (earlier is 6am and latest is 11pm, Monday to Sunday including public holiday) - 5 days per week with shift changes monthly between teams. - Technical knowledge/expertise to support technical related queries and trouble shooting. - Minimum 1+ years’ experience in a...

Contract type: - Permanent- Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/155753- Contact details: - Amirah Azhar- Job published: - August 18, 2023 14:31- Opportunity working with forward-thinking company dedicated to delivering top-notch technical support to their valued users. As a...

Demonstrate an in-depth grasp of the solutions, configurations, and networks implemented for managed customers. - Manage escalations from the 1st level Service Desk following established procedures. - Efficiently resolve customer incidents within defined Service Level Agreements (SLAs). - Execute maintenance and configuration changes, meticulously adhering...

ole Purpose: **Responsibilities**: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve...

**Isentia** is Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world-class experts, our mission is to help businesses leap forward where only genuine insight can take them. At Isentia, we are passionate about bringing the...

1. Level G, TM Cyberjaya Complex, Lingkaran Teknokrat Cyber 4, 63000 Cyberjaya, Selangor; OR 2. TM Annex 2/TMCC Jalan Pantai Baharu 50672 Kuala Lumpur 9.00am - 10.30pm (10.5 hours per day); 4 days a week 1. Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support...

Attends all incoming calls and route calls appropriately to pertinent individuals. - Sorts all incoming mails/courier service and ensure distribution is made to the right recipient - Handle walk-in at reception counter, welcoming visitors with greetings, clear direction and address them appropriately. - Set up meeting rooms for all meetings **Job...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

kloudynet is a born in the cloud company with a focus on helping organizations migrate to and operate cloud better. kloudynet is Silver partner with Microsoft as well as a Cloud Solutions Provider. kloudynet Services are INTELLIGENT AUTOMATION: - Build Intelligent automation for business processes with AI and Power Automate - Build intelligent chat bots for...

Job summaryAssisting the Front Office Manager in managing the front office department and supervising staff Ensuring efficient check-in and check-out processes Maximizing guest and employee satisfaction and improving department's financial performanceJob seniority: entry levelResponsibilities Maintain customer service and front office goals Manage daily...

**Job Title: Service Desk (Mandarin)** **Job Type: Full Time** **Shift timings: 24/7 Rotational shifts** **Language Skills: Must be able to speak, read, and write Mandarin** **Education Leve**l: Fresh graduates are welcome to apply. Job Level: Entry Level **Skills**: Basic understanding of SD (presumably Service Delivery or Sales and Distribution...