Sales Support Renewal Specialist

2 weeks ago


Kuala Lumpur, Malaysia DSS Software Solutions Sdn Bhd Full time

**Location**: Menara UOA Bangsar, Kuala Lumpur

**Working shift**: Mon to Thu (8.30 am to 6 pm)

Fri (8.30 am to 5.30 pm)

**Language**: Mandarin or Chinese needed

**Responsibilities**:
Sales Support:

- Assist field sales reps with lead generation and follow-up.
- Aid in preparing sales materials and contracts.
- Maintain accurate records using CRM software.
- Research new sales opportunities.
- Coordinate internally to meet client needs.

Renewal Management:

- Engage with clients for contract renewals.
- Monitor contract expirations and reach out to clients.
- Negotiate renewal terms and pricing.
- Address client concerns effectively.
- Collaborate with account teams for smooth renewals.

**Requirements**:

- A Level/Diploma.
- Immediate availability.
- Sales support or customer service experience.
- Strong communication and organizational skills.
- Team player who meets deadlines.
- Contract negotiation experience is a plus.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Chinese or Mandarin (required)

Application Deadline: 05/10/2024
Expected Start Date: 05/10/2024



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