Business Analyst

2 weeks ago


Kuala Lumpur, Malaysia NET2SOURCE CONSULTING & BUSINESS SOLUTIONS SDN. BHD. Full time

The Lead Business Analyst will be involved from initial scoping, discovery and documentation of requirements right through the post implementation and continuous improvements. Major Duties and Responsibilities '¢ Define, estimate and plan detailed approach to analysis work streams. '¢ Facilitation of requirements gathering workshops or discovery. '¢ Understand the business domain / needs and help convert those into effective IT solutions. '¢ Collaborate with Bas and other technical and non-technical resources to ensure holistic and complete solutions. '¢ Capture detailed requirements from business users and stakeholders. Documents these requirements into User stories and/or Business Specifications for review and approval by business customers. '¢ Provide on-site support and management of User Acceptance Testing (UAT). '¢ Provide peer reviews. '¢ Ensures that change management processes are adhered to. '¢ Provides business logic recommendations and solutions aligned with business objectives. '¢ Support Testing processes (both IT and business testing). '¢ Work with users to establish best practice principles. '¢ Play an active role in app phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support. Essential Skills / Experience '¢ Practical experience of estimating and detailed planning of analysis work streams and reporting against plan. '¢ Experience of designing and working with clearly structured frameworks and approach to analysis. '¢ Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required. '¢ Passion for analysis and awareness for best in class practices across the insurance industry. '¢ Problem solver with a curious mindset. '¢ Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban). '¢ Data driven evaluator using insight from markets, customers, competitors. '¢ Technical knowledge, understand architecture, development and systems. '¢ Commercial thinker, challenger of the norm. '¢ Strong relationship builder and engaging facilitator skill set. '¢ Confident stakeholder management skills. '¢ Process and requirements engineer, resolver of ambiguity and conflicts. '¢ Clear and concise communicator, understand and adapts to the audience. '¢ Influential knowledgeable and decisive. '¢ Skilled negotiator, manages complexity. '¢ Experience with Web technologies. '¢ Have demonstrable practical experience of working with remote teams in a multi-site environment with previous exposure to remote programming teams. must be from an insurance background
Net2source has earned its reputation as a technology consulting company and its core strength lies in its diversified and highly qualified team of technical consultant who is everyday working behind in making these clients life easier and smart by involving technology into process and operations. Net2source has targeted Malaysia to set up its IT hub to cater to local as well as foreign clients. As Malaysia approaches its 64th Merdeka ( independents ) there has been a tremendous change in the way Malaysia and Malaysian are excepting new technology. In its 4th Industrial Revolution, new technologies such as Cloud, Artificial Intelligence (AI), and Internet of Things (IoT) are transformed the way Malaysian live and play. And as technology is drive by People, Net2source believes Malaysia is one of the destinations where net2source can find the best talent to cater rest of the world. Net2source customer in this region covers almost 50 companies covering fortune 500 majorly into BFSI, telco, semiconductor, manufacturing, logistic, automotive, etc
Bachelor's or Equivalent



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