Bellboy/concierge

**Responsibilities**:

- To work closely with Front Office and Security team on guest arrival and departure
- To plan, control traffic at drop-off areas
- To assist in load and unload baggage, manage baggage tagging and storage
- To take care/look after baggage and ensure smooth collection of baggage by guest
- To assist in daily breakfast arrangement, distribution to guestroom on time and assist to deliver guest items
- To greet guest in a polite, clear and professional manner
- To direct and control traffic at the front entrances
- To arrange transportation for guest as and when required
- To record details of requests, inquiries, or complaints
- To report any malfunction of equipment at the front entrance to Front Office Assistant/Supervisor on duty
- To perform any other duties assigned by Front Office team as and when required

**Job Requirements**:

- At least 1 year of working experience in the related field is required
- Excellent proficiency in English and Bahasa Malaysia
- Friendly, approachable, and has a passion in hospitality industry
- Able to work on shifts, weekends, and public holidays

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- concierge: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)