Warranty Officer

4 weeks ago


Kuala Lumpur, Malaysia ALL IT Hypermarket Sdn Bhd (Plaza Lowyat, KL) Full time

**Location: Plaza Lowyat, Kuala Lumpur**

**Able to start immediately will be an added advantage.

**Walk-in-interviews are welcome.

**Responsibilities**:

- Verify, process and follow-up on customer's warranty claims with technical department & suppliers
- Prepare and submit relevant periodic reports and ensure accuracy of data entry into the inventory & warranty system
- Ensure prompt response to customers inquiry, prompt warranty replacement from suppliers and prompt delivery of stocks
- Ensure proper filling & documentation is done as well as stocks/warranty items are clearly labelled and stored in designated storage area
- Undertake any ad-hoc duties assigned from time to time

**Requirements**:

- Good Administrative, organizational and communication skills
- Meticulous, attention to detail, computer literate & customer service oriented
- Able to work independently with mínimal supervision and able to interact with people at all levels & with external parties
- Possess computer product knowledge is an added advantage

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- IT support: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)



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