Manager - Event Service

5 months ago


Kuantan, Malaysia Hyatt Regency Kuantan Resort Full time

**HYATT REGENCY KUANTAN RESORT**
- Manager - Event Service_

**Administration**
- Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
- Oversees the preparation and update of individual Departmental Operations Manuals.
- Ensures all Event Service Standards are implemented and adhered to.

**Customer Service**
- Follows Event Standards for customer service
- Oversees relevant Event Service Leaders, checking on the progress of each Event as they strive to meet and exceed the guest’s expectations.
- Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
- Ensures that associates also provide excellent service to internal customers in other departments as appropriate.

**Financial**
- Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
- Assists with the preparation of the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates.

**Marketing**
- Assists Event Sales in identifying market needs and trends.
- Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
- Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.

**Operational**
- Ensures that minimum brand standards have been implemented.
- Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Event Service associates work in a supportive and flexible manner with other departments.

**Benefits**
- Night Allowance
- 2 Off Day Per Week
- Duty Meal ,Meal Provided
- Outpatient Medical
- Hotels Worldwide Staff Room Rate Discount

**Benefits**:

- Maternity leave
- Meal provided

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift

Ability to commute/relocate:

- Kuantan: Reliably commute or planning to relocate before starting work (required)


  • Event Service Manager

    5 months ago


    Kuantan, Malaysia Tomtek Malaysia Sdn Bhd Full time

    **JOB POSITION: EVENT SERVICE MANAGER** **DEPARTMENT: FOOD & BEVERAGE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM4,000 - RM5,000** **JOB DESCRIPTION**: An Event Services Manager oversees every aspect of events held at a venue, ranging from food service and menu selection to entertainment coordination. This role encompasses managing various...

  • Event Manager

    5 months ago


    Kuantan, Malaysia KIMSTONE RESOURCES Full time

    Event managers plan and oversee events such as festivals, conferences, ceremonies, cultural events, exhibitions, formal parties, concerts, or conventions.\ They organise every stage of the events planning the venues, staff, suppliers, media, insurances all within the allocated budgetary and time limits. Event managers ensure the legal obligations are...


  • Kuantan, Malaysia KIMSTONE RESOURCES Full time

    Event assistant implement and follow plans detailed by event managers and planners. They specialise in a part of the planning either the coordination of the catering, transportation, or the facilities. PENGURUSAN MAJLIS SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Event Manager

    5 months ago


    Kuantan, Malaysia Asia Career Full time

    Responsible for the efficient running of the department in line with Hotel International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. - To function as the Business Manager and a Marketing Specialist for the Food & Beverage Department, overlooking the banquets and conference facilities and operation in the...


  • Kuantan, Malaysia TOUCH MARVEL SDN BHD TA HYATT REGENCY KUANTAN RESORT Full time

    Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate. Mission We provide Authentic Hospitality We make a difference in the lives of those we ‘touch’ everyday - that is our definition of...

  • F&b Event Manager

    5 months ago


    Kuantan, Malaysia Asia Career Full time

    Responsible for the efficient running of the department in line with Hotel International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. - To function as the Business Manager and a Marketing Specialist for the Food & Beverage Department, overlooking the banquets and conference facilities and operation in the...


  • Kuantan, Malaysia SALAM ALLIANCE SDN BHD Full time

    Develop and implement strategic plans for the event planning department as well as set objectives (OKRs) aligned with organizational goals. - Leadership skills and team player to manage a team of event planners - Liaise with clients to identify their needs and to ensure customer satisfaction - Oversee the planning and execution of multiple events...

  • Admin and Service

    5 months ago


    Kuantan, Malaysia TIMORRA MANAGEMENT SDN BHD Full time

    TO CARRY ON BUSINESS AS PROFESSIONAL EVENT MANAGEI/ENT SERVICES PROVIDERS, PRODUCERS, ORGANISERS, ADVISERS AND CONSULTANTS AND TO PROVIDE, PLAN, PREPARE, MANAGE, ADVISE, ORGANISE, ENGAGE, PERFORM ALL KIND OF EVENTS AND FUNCTIONS MANAGEMENT SERVICES ACROSS WDE RANGE OF PROJECTS AND THE PROVISION OF THE RELEVANT MANAGEMENT, ADVISORY AND CONSULTANCY SERVICES IN...

  • Events Coordinator

    5 months ago


    Kuantan, Malaysia TOUCH MARVEL SDN BHD TA HYATT REGENCY KUANTAN RESORT Full time

    Event assistant implement and follow plans detailed by event managers and planners. They specialise in a part of the planning either the coordination of the catering, transportation, or the facilities. Mission We provide Authentic Hospitality We make a difference in the lives of those we ‘touch’ everyday - that is our definition of hospitality. We do...


  • Kuantan, Malaysia Talent Houz Consulting & Services Full time

    Job Title: Technical Services Manager Location: Kuantan, Pahang Industry: Hospitality Salary Range:Rm7000-RM10000 **Duties and Responsibilities**: - Leading the team of technicians and regarding relationships with sub-suppliers - Regularly carrying out preventive maintenance measures - Ensuring the maintenance and repairing of machines and equipment in the...


  • Kuantan, Malaysia TOUCH MARVEL SDN BHD TA HYATT REGENCY KUANTAN RESORT Full time

    Event managers plan and oversee events in hotels such as conferences, ceremonies, meetings, weddings etc They organise every stage of the events planning the venues, staff, all within the allocated budgetary and time limits. Event managers ensure the legal obligations are followed and the expectations of the target audience are met. They work together with...

  • Event Assistant

    5 months ago


    Kuantan, Malaysia Asia Career Full time

    Job Responsibilities: - Performs the tasks and responsibilities by an event planner or event hosting team - Ordering catering, decorating and event space, testing lighting and microphones, and running general errands to aid the event planner and other members of the team - Work under the supervision of a head planner to schedule appearances by speakers or...

  • Guest Service Manager

    5 months ago


    Kuantan, Malaysia Hyatt Regency Kuantan Resort Full time

    The role of service managers is extensive, including hiring, training and performance management. They also develop and implement service strategies to meet customers' needs and improve service quality. Additionally, they monitor service metrics, analyse customer feedback and address any gaps or areas for improvement.

  • Sales Manager

    4 months ago


    Kuantan, Malaysia The Zenith Hotels & Resorts Full time

    **Job description** **Requirement**: **1. Posses SPM/ STPM/ Diploma/ Degree and any equivalent in related field** **2. At least 2 years of 5 star hotel management working experiences** **Responsibilities**: - Responsible for Corporate & Government/ Travel Agent for Room Sales and Events for the hotel. - Clear understanding of the hotels business...


  • Kuantan, Malaysia Talent Houz Consulting & Services Full time

    Location: Penang (Tanjung Bungah & Balik Pulau) Salary Range: RM10000-RM15000 **Responsibilities**: 1. To promote both the International School and the International Primary School locally and internationally to contribute significantly to recruitment and consequent roll growth. 2. To work together with the respective Principals and CEO to devise annual...

  • Resort Manager

    5 months ago


    Kuantan, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Glamping & Camping Resort** **Responsibilities**: 1. Operations Management: - Oversee all aspects of the hotel's daily operations, including guest services, housekeeping, front desk, and facilities management. - Ensure efficient and effective service delivery across all departments. 2. Guest Satisfaction: - Maintain high levels of guest satisfaction...

  • Sales Manager

    5 months ago


    Kuantan, Malaysia KARAR SOLUTIONS SDN BHD Full time

    Join Our High-Performing Team in Kuantan! Are you a Sales Pro with a knack for IT sales and services? We have the perfect opportunity for you to shine! **Requirements**: - Previous experience in IT sales and services - Familiarity with tendering, IT infrastructure, network cabling, and ELV - Sales-driven mindset, focused on achieving targets - Strong...

  • Pekerja Pembersihan

    7 months ago


    Kuantan, Malaysia CA CLEANING SERVICE SDN. BHD. Full time

    Undertake all aspects of general daily cleaning duties including sweeping, wiping, vacuuming, dusting, mopping and toilet/ washroom facilities (and others according to service level agreement). Operate cleaning equipment and use cleaning materials as required in accordance with Health and Safety requirements. Employees will also need to operate cleaning...

  • Assistant SPA Manager

    5 months ago


    Kuantan, Malaysia AsiaCareer Full time

    Location: To be based in Kuantan, Teluk Cempedak (5-star Hotel) Range of salary: MYR3,500 - MYR 6,000 Age: 25 to 40 years old **Responsibilities** - Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively - ensuring high quality customer service is provided...

  • Cleaner

    5 months ago


    Kuantan, Malaysia TIMORRA MANAGEMENT SDN BHD Full time

    Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate...