Payment Fraud Analyst
3 weeks ago
**Job description**
- Focus on appeal cases received from business line, case received from customer with proof document will send through CMS system to team analyst to decide, if possible, to release user from blacklist.
- Focus on completed transaction that being flagged with high-risk flag where cases will be sent to analysts for post manual review to evaluate if is a potential fraud. Case source included model, blacklist backtrack and so on.
- According to different business line, the key element may differ. Analyst is required to understand the business model of every business line to make accurate risk evaluation. Post manual review is focused on user behaviour analysis where it is not only looking at single transaction.
- Standard SOP will be provided with immediate action to share fraud trend instantly to fraud strategy team.
- User analysis steps, actions and result will be included in SOP. At the same time, SOP will constantly update and amend to achieve high accurate case check.
**Job Requirements**
**Job Type**: Permanent
**Salary**: RM3,500.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Where is your current location?
- What is your expected salary?
- Will you able to work in PJ or KL area?
- Will you able start work by 18th September 2023?
**Education**:
- Bachelor's (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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