Airfreight Gateway Manager South East Asia
6 months ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Be responsible for the management of staff and resources under direct and indirect control to perform the gateway operations function within the Southeast Asia region.
- Promote and support the improvement in work practices, business processes, and sustainable safety and environmental performance.
- Ensures cargos within Southeast Asia are routed to the gateways which maximize the overall benefit for the Region but not for a single station. Think as a whole, not on a per Branch value.
- Effective and efficient inter-department communications to all key stakeholders to ensure the objective of cargo movement to facilitate cost minimization without compromising the service quality.
- Ensures that operations and documentation requirements are consistent with the Quality Assurance Procedures and the set KPIs to ensure operational compliance.
- Interfaces with both internal and external customers at times to ensure that customers’ requirements and service standards are maintained. Ensuring excellence in customer service, reliability, and efficiency.
- Liaises with carriers, co-loaders, and agents for sharper more cost-effective procurement.
- Ensures that corrective action(s) will be/have been taken on quality issues where appropriate to drive our Growth program and to ensure continuous improvement, business continuity, least impact on our customers.
- Ensures that appropriate transport options are used consistently with existing and potential customer base.
- Ensures that staff under control use established Company buy-rates appropriately for transportation options and maintains/monitors the proper list of Approved Vendors (co-loaders and airlines) in alignment and full cooperation with the Airfreight managers at various origins within the Region.
- Authorises the negotiation of spot rates for all modes where appropriate through cooperation with airfreight export managers
- Verifies the consolidation plans and choice of carriers through collaboration with Air Freight Export Managers
- Calculates and monitors the cost and profit of the consolidation.
- Entertains the customers’ co-loading agents and carriers, as needed and where necessary.
- Be responsible for overall airfreight pricing quotations to ensure the right level is being pitched.
- Supporting airfreight RFQs within the Southeast Asia Region.
- Perform other duties assigned by VP Airfreight, Asia.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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