Credit Executive

2 weeks ago

Kuala Lumpur, Malaysia FURAMA HOTEL BUKIT BINTANG Full time

**1.0** **Basic Function**

Oversee the overall Credit, Accounts Receivable and Cashiering functions with emphasis on timely dispatch of bills and subsequent collection of all accounts. Identify potential bad debts and recommend remedial actions to limit such losses. Conduct all necessary credit checks on all new credit applicants and to make recommendations according to existing credit policies. Liaise with Credit Card Centre to ensure that payments are received on time.

**2.0** **Responsibility and Authority**

2.1 Major

**Responsibilities**:
i. Is responsible for the prompt identification of erring accounts and the efficient

collection of debts on behalf of the Hotel and other companies in the group.

2.2 Daily

**Responsibilities**:
i. Ensure that correct billing instructions are received in advance for all groups (both regular and ad-hoc).

ii. Ensures compliance with all prevailing credit policies and procedures by all departments concerned.

iii. Ensure all guest folios are duly checked pertaining to Rates, Room Nights, Room Type before they are dispatch to customers.

iv. Ensure that all adjustments for under and overcharge are duly approved by an authorized Officer before updating.

v. Liaise and check with relevant department on all disputes pertaining to billings.

vi. Work closely with the Front Office Manager on all high balance accounts in the Front Office.

vii. Ensure that all credit limits are not exceeded and that all security deposits are received in accordance with contract.

viii. Ensure that all billings are done in accordance to established policies and procedures and that monthly statements of accounts and other routine reminder letters are rendered as and when required.

ix. Oversee the entire Point of Sales and Carpark Cashiering function and to attend to all its related problems and other outstanding matters.

x. Ensure that all rentals and all receivables are properly billed and subsequently collected.

xi. Ensure that all commission due to third parties are correctly computed and paid on time.

2.3 Periodic

**Responsibilities**:
i. Liaise with the Hotel’s appointed Legal Advisers on all legal matters pertaining to debt collection.

ii. Study, analyze and report of all outstanding accounts during the Credit Meeting and as and when necessary.

iii. Attend all Sales Meetings so that relevant matters relating to Credit and Accounts Receivable are highlighted and to take note of special arrangements made by Sales Department.

iv. Assist in identifying and reporting weaknesses in the existing system with proposals to remedy them.

2.4 Occasional

**Responsibilities**:
i. Perform any other duties that may be assigned from time to time.

ii.Cover duties of Chief Cashier in relation to forex/banking in her absence.

**3.0** **Job Specifications**

3.1 Knowledge and skills

Thorough knowledge in Banquet Operations and Guest Service in the Hotel. Effective executioner in Operational Planning and Control. A Leader and Motivator.

3.2 Education, training qualifications

Minimum ‘A’ Levels/ Diploma in Hotel Management with preferably Customer Service/ Hospitality Certification.

3.3 Experience

Minimum 3 years of experience.

3.4 Personality

Pleasant, Sociable and Presentable.

3.5 Age

Minimum 25 years old.

3.6 Language

Fluent in spoken and written English. Ability to speak other Local Dialect or Foreign Languages would be an advantage.

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Meal provided

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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