Health Representative

2 weeks ago

Kuala Lumpur, Malaysia Pfizer Full time

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Health Representative identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective sales planning for Channel and HCPs

The Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.
- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
- Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs
- Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
- Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.
- Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources.
- Responsible for strategic deployment of Pfizer resources to support HCP (e.g. patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
- Present contract terms where appropriate, proactively answer on-label questions; proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content.
- Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.
- Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model.

QUALIFICATIONS
- Bachelor’s Degree, preferred Science and Health background
- Minimum 3 years of pharmaceutical sales experience is preferred
- Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
- Valid driver’s license and a driving record in compliance with company standards

PREFERRED QUALIFICATIONS
- Several years pharmaceutical, biotech, sales, or relevant experience
- Must

  • Health Representative Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    This role will report into the Category Lead and will work with customer-facing and cross function team across the organization. The Health Representative - Manager (HR- M) will be responsible for the supervision and leadership of Health Representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge...

  • Corporate Telemarketing Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Lunix Health Sdn Bhd Full time

    **About the Role.** This role required providing truly customer centric service and market leading consultative solutions is incorporated in VEALTHME. Hence it is imperative that this job role provides support in terms of effectively managing the expectations of clients to improve customer satisfaction and retention as well as drive vealth.me's ambitious...

  • Medical Sales Representative

    2 days ago

    Kuala Lumpur, Malaysia V Nutri Pharm Sdn Bhd Full time

    **Company Overview**: V NUTRI PHARM Sdn Bhd is a vibrant Malaysian company which concentrates on sales, marketing and distribution of premium quality healthcare supplement products to healthcare professionals with the mission to improve the people's quality of life. We have years of experience working with chain and independent pharmacies, health food...

  • Environment, Health

    4 weeks ago

    Kuala Terengganu, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities and duties** **1. Liaison with district government for Health Safety & Environmental issue** a. Maintain awareness of state safety regulations and corporate policies and procedures regarding safety & industrial health. b. Participates in various committees such as hazards materials, housekeeping and new construction. c. Coordinates plant...

  • Environment, Health

    4 weeks ago

    Kuala Terengganu, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities and duties** **1. Liaison with district government for Health Safety & Environmental issue** a. Maintain awareness of state safety regulations and corporate policies and procedures regarding safety & industrial health. b. Participates in various committees such as hazards materials, housekeeping and new construction. c. Coordinates plant...

  • Environment, Health

    3 weeks ago

    Kuala Terengganu, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities and duties** **1. Liaison with district government for Health Safety & Environmental issue** a. Maintain awareness of state safety regulations and corporate policies and procedures regarding safety & industrial health. b. Participates in various committees such as hazards materials, housekeeping and new construction. c. Coordinates plant...

  • Health Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    This position covers Central and Terengganu Territory Work Location Assignment: Flexible Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales LI-PFE

  • National Consultant

    4 weeks ago

    Kuala Lumpur, Malaysia World Health Organization Full time

    **Contractual Arrangement***: External consultant **Contract Duration (Years, Months, Days)***: 11 months **Job Posting***: Nov 3, 2023, 6:28:42 AM **Closing Date***: Nov 17, 2023, 4:59:00 PM **Primary Location***: Malaysia-Kuala Lumpur **Organization***: WP_MYS Malaysia **Schedule***: Full-time .. 1. Purpose of the Consultancy The purpose of this...

  • Sales Representative

    9 hours ago

    Kuala Lumpur, Malaysia ARYZTA Food Solutions Malaysia Sdn Bhd Full time

    **Join Our Team as a Sales Representative!** **Experience and Skills Required**: - Proven experience in HORECA sales or the Food Manufacturing industry. - Proficiency in English and Bahasa Malaysia, both spoken and written. - Experience in sales of Bakery Products or Frozen Food Products is a plus. **Primary Job Purpose**: As a Sales Representative, you...

  • Outside Sales Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Batik Village (M) Sdn Bhd Full time

    **The Company**:Batik Village Malaysia is a creative production house for high-quality batik fabric masterpieces delivering exceptional quality. In line with our business reborn, we are currently looking for dedicated and enthusiastic individuals to join our team. **The Position**: Outside Sales Representatives work as ambassadors of the company and are...

  • Account Installation Representative

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full time

    POSITION : Account Installation RepresentativeREPORTING TO: Account Installation Supervisor or Manager DEPARTMENT : Client ServicesCareer Band : Band 1JOB PURPOSEThe job holder is responsible of administering the installation of assigned accounts, including, but not limited to structure and billing set up; eligibility collection, data base loading, ID cards,...

  • Account Installation Representative

    1 month ago

    Kuala Lumpur, Malaysia The Cigna Group Full time

    POSITION               : Account Installation RepresentativeREPORTING TO     : Account Installation Supervisor or ManagerDEPARTMENT       : Client ServicesCareer Band          : Band 1JOB PURPOSEThe job holder is responsible of administering the installation of...

  • Inside Sales Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Lunix Health Sdn Bhd Full time

    **About the Role.** This role are responsible for creating new business opportunities by setting up appointments with potential clients. By providing professional and courteous customer service, you pave the way for a positive customer experience and help to build relationships between VEALTHME and the clients. Your responsibilities will include: -...

  • Call Centre Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...

  • Company Site Representative

    4 weeks ago

    Kuala Lumpur, Malaysia PTTEP Full time

    PTTEP Sarawak Oil Limited- Kuala Lumpur, Malaysia, 50088**1. KEY OBJECTIVES**: - The Company Site Representative (CSR) shall work full-time managing the execution of the work taking place on the installation contractor’s vessel and other relevant sites, reporting to the EPCIC Manager daily. - Support the execution and management of Deepwater Development...

  • Medical Device Sales Representative

    4 weeks ago

    Kuala Lumpur, Malaysia Universal Therapeutics Full time

    As a Medical Device Sales Representative for Universal Therapeutics, you will be responsible for promoting and selling our innovative medical devices to healthcare professionals and institutions. You will play a crucial role in driving revenue growth by establishing and maintaining strong relationships with customers, identifying new business opportunities,...

  • Broking Representative

    4 weeks ago

    Kuala Lumpur, Malaysia EBS Malaysia Full time

    **Industry**:Trading and Investing Solution **Location**:KL **Headcount**:3 **Tenure**:Permanent **Remuneration: RM3,000 - RM5,500 + Shift Allowance + RM1,000 increment once pass SC** **Responsibilities**: - Responsible in customer service component and finance component which required you to give advices on dividend, stock market, stock allocations...

  • Claims Representative

    4 weeks ago

    Kuala Lumpur, Malaysia The Cigna Group Full time

    Adjudicate international medical, dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals.Identify claims where further information is required working towards SLA and timescales.Monitor and highlight high cost claims and ensure relevant parties are aware.Monitor turn-around-times to...

  • Quality Assurance Executive

    4 weeks ago

    Kuala Lumpur, Malaysia WPP Success Sdn Bhd Full time

    **Role Summary**: **Key Responsibilities**: - Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality standards. - Audit the chats in Bangladesh between customer service (CS) and customers. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide...

  • Quality Assurance Executive

    4 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...