Kuala Lumpur Operations Team Lead

1 week ago

Kuala Lumpur, Malaysia PositiveLinks Asia Full time

The role of the Operations Team Lead is to work with the SEA Operations Services Director and SEA Operations Senior Director to deliver high quality operations services.

The key aspects of this role which is fast paced covers the following areas:

- Oversee all aspects of operations for Kuala Lumpur Office
- Ultimate responsibility of the Executive Assistants, Business Support Executives, Facilities Management and Office services.

**Key responsibilities**:

- Lead Office Operations, ensure all aspects of office operations work smoothly. This includes implementing best in class processes for all aspects of operations so that office run smoothly from supply management to safety and security.
- Oversee the procurement process for the office. Establish, periodically update and maintain the database of approved suppliers working with Business Support Executives. Ensure risk management process that has been established for supplier management is followed.
- Recommend to Global Procurement, local hotels for negotiation for global competitive rates annually.
- Where there is a major fit out of an office space, oversee all aspects of the fit out including working with Office Head to establish fit out configuration, plan and timetable to deliver. The detailed plan would include liaising with Global Real Estate on lease renewal and space management.
- Ensure safety and security of offices and compliance standards are met.
- Manage team of office assistants, secretaries, drivers, receptionists.
- Implement and manage the facilities of the offices including meeting rooms, office supplies etc
- Work on special projects from time to time related to the office and operations.

**Key requirements**:

- Excellent oral and written communications. Should be able to present to a senior group of leaders.
- Has managed complex teams in a professional services organization or in an organization which has demanding customer satisfaction levels.
- Has experience in managing office team as well as with the office procurement process.
- Experience in managing facilities or large events preferred.
- Has a friendly disposition but also able to be firm when necessary.
- Proficient in English.

Pay: RM100,000.00 - RM142,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Communication skills: 10 years (required)
- Organizational skills: 10 years (required)
- Managing Complex Teams: 10 years (required)
- Lead office Operations: 10 years (required)

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