Warranty and Spare Parts

1 week ago

Sungai Petani, Malaysia CS OTC VISION SDN BHD Full time

Assist with warranty claims. Verify coverage. Obtain approval for warranty repairs. Monitor parts inventory. Coordinate parts orders. Ensure parts availability for repairs. Explain warranty coverage. Address repair and part queries. Provide repair progress updates. Schedule repairs with technicians and customers. Ensure timely completion. Coordinate required parts. Identify trends and issues. Create reports related to warranties and parts. Contribute to identifying problems. Support initiatives to enhance product quality. Enhance warranty and parts processes. Coordinate with colleagues, suppliers, and technicians. Organize warranty and parts documentation. Ensure accuracy of records. Provide excellent service. Resolve customer concerns effectively.
Our Mission - Providing customers the Best Sales and After Sales overall experience Our Vision - To be the leading automotive dealer group in Malaysia and become the benchmark for Sales & After Sales Customer Satisfaction Award 2016 Sales Challenge ( Best Performance Dealer) 2018 Best Performance Dealer Principle Kia Dealer of the year
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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